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Legal
Review Whisker’s privacy policy, terms & conditions, and more.
Privacy Policy
Automated Pet Care Products, LLC. ("Whisker") respects your privacy needs and concerns. Whisker does not sell any personal information of consumers and does not knowingly collect data from or market to children under 18 years of age. If you would like to make a privacy request to opt out of sharing personal information with third parties, make a request to delete your data, or would like further information on how your data is being shared, please submit this form.
Litter-Robot.com: https://www.litter-robot.com/legal/privacy-request.html
Privacy Policy of Whisker
This Application collects some Personal Data from its Users.
Users may be subject to different protection standards and broader standards may therefore apply to some. Users can contact the Owner, to learn more about such standards.
This document contains a section dedicated to Users in the European Union and their privacy rights.
This document contains a section dedicated to Users in the United States and their privacy rights.
This document contains a section dedicated to Users in Switzerland and their privacy rights.
This document contains a section dedicated to Brazilian Users and their privacy rights.
This document can be printed for reference by using the print command in the settings of any browser.
Owner and Data Controller
Whisker,1080 West Entrance Drive, Auburn Hills, MI 48326
Owner contact email: support@whisker.com
Types of Data collected
Among the types of Personal Data that this Application collects, by itself or through third parties, there are: Cookies; Usage Data; device information; shopping history; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); various types of Data; email address; Data communicated while using the service; first name; last name; gender; phone number; address; country; state; ZIP/Postal code; city; date of birth; device logs; Universally unique identifier (UUID); payment info; billing address; shipping address.
Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application.
Unless specified otherwise, all Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools — by this Application or by the owners of third-party services used by this Application serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy.
Users are responsible for any third-party Personal Data obtained, published or shared through this Application.
Mode and place of processing the Data
Methods of processing
The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.
Place
The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.
Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.
Retention time
Unless specified otherwise in this document, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on the Users’ consent.
The purposes of processing
The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Analytics, Interaction with external social networks and platforms, Remarketing and behavioral targeting, Advertising, Managing contacts and sending messages, Content commenting, Tag Management, Handling payments, Contacting the User, Content performance and features testing (A/B testing), Interaction with online survey platforms, Managing landing and invitation pages, Platform services and hosting, Social features, Heat mapping and session recording, RSS feed management, Registration and authentication, Hosting and backend infrastructure, Displaying content from external platforms, User database management, Managing support and contact requests, Commercial affiliation, Marketing, Infrastructure monitoring, Information collection, Managing data collection and online surveys, Traffic optimization and distribution, Beta Testing, Interaction with live chat platforms, Interaction with data collection platforms and other third parties, Communication and Selling goods and services online.
For specific information about the Personal Data used for each purpose, the User may refer to the section “Detailed information on the processing of Personal Data”.
Detailed information on the processing of Personal Data
Personal Data is collected for the following purposes and using the following services:
Advertising
This type of service allows User Data to be utilized for advertising communication purposes. These communications are displayed in the form of banners and other advertisements on this Application, possibly based on User interests.
This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.
Some of the services listed below may use Trackers for identifying Users, behavioral retargeting i.e. displaying ads tailored to the User’s interests and behavior, or to measure ads performance. For more information, please check the privacy policies of the relevant services.
Services of this kind usually offer the possibility to opt out of such tracking. In addition to any opt-out feature offered by any of the services below, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section "How to opt-out of interest-based advertising" in this document.
Google Ads conversion tracking (Google Inc.)
Google Ads conversion tracking is an analytics service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing, that connects data from the Google Ads advertising network with actions performed on this Application.
Personal Data processed: Trackers; Usage Data.
Place of processing: US – Privacy Policy.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
X Ads conversion tracking (X Corp.)
X Ads conversion tracking is an analytics service provided by X Corp. that connects data from the X advertising network with actions performed on this Application.
Personal Data processed: Trackers; Usage Data.
Place of processing: United States – Privacy Policy.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
Meta ads conversion tracking (Meta pixel) (Facebook, Inc.)
Meta ads conversion tracking (Meta pixel) is an analytics service provided by Meta Platforms, Inc. or by Meta Platforms Ireland Limited, depending on how the Owner manages the Data processing, that connects data from the Meta Audience Network with actions performed on this Application. The Meta pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Meta Audience Network.
Personal Data processed: Trackers; Usage Data.
Place of processing: US – Privacy Policy.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
Microsoft Advertising (Microsoft Corporation)
Microsoft Advertising is an advertising service provided by Microsoft Corporation.
Personal Data processed: Cookies; Usage Data.
Place of processing: US – Privacy Policy – Opt Out.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
- a Sharing in California
Yahoo Advertising conversion tracking (Yahoo! Inc.)
Yahoo Advertising conversion tracking is an analytics service provided by Yahoo! Inc. that connects data from the Yahoo advertising network with actions performed on this Application.
Personal Data processed: Trackers; Usage Data.
Place of processing: US – Privacy Policy.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
Criteo (Criteo SA)
Criteo is an advertising service provided by Criteo SA.
Personal Data processed: Cookies; Usage Data.
Place of processing: France – Privacy Policy – Opt Out.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
- a Sharing in California
Google Ad Manager (Google LLC)
Google Ad Manager is an advertising service provided by Google LLC that allows the Owner to run advertising campaigns in conjunction with external advertising networks that the Owner, unless otherwise specified in this document, has no direct relationship with.
In order to opt out from being tracked by various advertising networks, Users may make use of Youronlinechoices. In order to understand Google's use of data, consult Google's partner policy.
This service uses the “DoubleClick” Cookie, which tracks use of this Application and User behavior concerning ads, products and services offered.
Users may decide to disable all the DoubleClick Cookies by going to: Google Ad Settings.
Personal Data processed: Cookies; Usage Data.
Place of processing: United States – Privacy Policy.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
- a Sharing in California
Facebook Audience Network (Facebook, Inc.)
Facebook Audience Network is an advertising service provided by Facebook, Inc. In order to understand Facebook's use of Data, consult Facebook's data policy.
This Application may use identifiers for mobile devices (including Android Advertising ID or Advertising Identifier for iOS, respectively) and technologies similar to cookies to run the Facebook Audience Network service. One of the ways Audience Network shows ads is by using the User's ad preferences. The User can control this in the Facebook ad settings.
Users may opt-out of certain Audience Network targeting through applicable device settings, such as the device advertising settings for mobile phones or by following the instructions in other Audience Network related sections of this privacy policy, if available.
Personal Data processed: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data.
Place of processing: United States – Privacy Policy – Opt Out.
Category of Personal Information collected according to the CCPA: identifiers; internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
- a Sharing in California
Outbrain (Outbrain Inc.)
Outbrain is an advertising service provided by Outbrain Inc.
Personal Data processed: Cookies; various types of Data as specified in the privacy policy of the service.
Place of processing: United States – Privacy Policy – Opt Out.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
- a Sharing in California
Taboola Monetize Content (Taboola Inc.)
Taboola is an advertising service provided by Taboola Inc.
Personal Data processed: Cookies; Usage Data.
Place of processing: United States – Privacy Policy – Opt Out.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
- a Sharing in California
Yahoo App Publishing Advertising ( Oath Inc.)
Yahoo App Publishing is an advertising service provided by Yahoo! Inc.
If the User chooses to opt-out, Yahoo App Publishing will stop tracking data for the device identified by the provided MAC address and/or device identifier going forward.
Yahoo App Publishing will stop providing ads and/or recommendations to that MAC address and/or device identifier across all publishers.
Personal Data processed: Cookies; Usage Data.
Place of processing: United States – Privacy Policy – Opt Out.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
- a Sharing in California
Amazon Mobile Ads (Amazon)
Amazon Mobile Ads is an advertising service provided by Amazon.
Personal Data processed: Cookies; Usage Data.
Place of processing: United States – Privacy Policy.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
- a Sharing in California
Facebook Lookalike Audience (Facebook, Inc.)
Facebook Lookalike Audience is an advertising and behavioral targeting service provided by Facebook, Inc. that uses Data collected through Facebook Custom Audience in order to display ads to Users with similar behavior to Users who are already in a Custom Audience list on the base of their past use of this Application or engagement with relevant content across the Facebook apps and services.
On the base of these Data, personalized ads will be shown to Users suggested by Facebook Lookalike Audience.
Users can opt out of Facebook's use of cookies for ads personalization by visiting this opt-out page.
Personal Data processed: Cookies; Usage Data.
Place of processing: United States – Privacy Policy – Opt Out.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
- a Sharing in California
Amazon Advertising (Amazon)
Amazon Advertising is an advertising service provided by Amazon.
Personal Data processed: Cookies; Usage Data.
Place of processing: United States – Privacy Policy – Opt out.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
- a Sharing in California
Pinterest Ads (Pinterest, Inc.)
Pinterest Ads is an advertising service provided by Pinterest, Inc. that allows the Owner to run advertising campaigns on the Pinterest advertising network.
Users may opt out of behavioral advertising features through their device settings, their Pinterest personalization settings or by visiting the AdChoices opt-out page.
Personal Data processed: Cookies; device information; email address; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example).
Place of processing: United States – Privacy Policy – Opt out.
Category of Personal Information collected according to the CCPA: identifiers; internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
- a Sharing in California
Pinterest Conversion Tag (Pinterest, Inc.)
Pinterest Conversion Tag is an analytics service provided by Pinterest, Inc. that connects data from the Pinterest advertising network with actions performed on this Application.
Users may opt out of behavioral advertising features through their device settings, their Pinterest personalization settings or by visiting the AdChoices opt-out page.
Personal Data processed: device information; Trackers; Usage Data.
Place of processing: United States – Privacy Policy – Opt out.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
Sizmek (Sizmek Inc.)
Sizmek is an advertising service provided by Sizmek Inc.
Personal Data processed: Tracker; Usage Data.
Place of processing: United States – Privacy Policy – Opt out.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
- a Sharing in California
Hotjar Form Analysis & Conversion Funnels (Hotjar Ltd.)
Hotjar is an analytics service provided by Hotjar Ltd.
Hotjar honors generic Do Not Track headers. This means your browser can tell its script not to collect any of your data. This is a setting that is available in all major browsers. Find Hotjar’s opt-out information here.
Personal Data processed: Trackers; Usage Data.
Place of processing: Malta – Privacy Policy – Opt Out.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
BounceX (Bounce Exchange, Inc)
BounceX is an advertising service provided by Bounce Exchange, Inc.
Personal Data processed: Tracker; Usage Data.
Place of processing: United States – Privacy Policy – Opt out.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
- a Sharing in California
Outbrain Lookalike Audience (Outbrain Inc.)
Outbrain Lookalike Audience is an advertising and behavioral targeting service provided by Outbrain Inc. that uses Data collected through the Outbrain pixel in order to display ads to Users with similar behavior to Users who are already in an Audience list on the base of their past use of this Application.
On the base of these Data, personalized ads will be shown to Users suggested by Outbrain Lookalike Audience.
Users can opt out of Outbrain's use of cookies for ads personalization by visiting this page.
Personal Data processed: device information; Tracker; Universally unique identifier (UUID); Usage Data.
Place of processing: United States – Privacy Policy – Opt out.
Category of Personal Information collected according to the CCPA: identifiers; internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
- a Sharing in California
Outbrain conversion tracking (Outbrain pixel) (Outbrain Inc.)
Outbrain conversion tracking (Outbrain pixel) is an analytics service provided by Outbrain Inc. that connects data from the Outbrain advertising network with actions performed on this Application.
Personal Data processed: device information; Trackers; Universally unique identifier (UUID); Usage Data.
Place of processing: United States – Privacy Policy.
Category of Personal Information collected according to the CCPA: identifiers; internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
Google Ads Similar audiences (Google LLC)
Similar audiences is an advertising and behavioral targeting service provided by Google LLC that uses Data from Google Ads Remarketing in order to display ads to Users with similar behavior to Users who are already on the remarketing list due to their past use of this Application.
On the basis of this Data, personalized ads will be shown to Users suggested by Google Ads Similar audiences.
Users who don't want to be included in Similar audiences can opt out and disable the use of advertising Trackers by going to: Google Ad Settings.
In order to understand Google's use of Data, consult Google's partner policy.
Personal Data processed: Tracker; Usage Data.
Place of processing: United States – Privacy Policy – Opt Out.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
- a Sharing in California
TikTok conversion tracking (TikTok Inc.)
TikTok conversion tracking is an analytics and behavioral targeting service provided by TikTok Inc. that connects data from the TikTok advertising network with actions performed on this Application. The TikTok pixel tracks conversions that can be attributed to TikTok ads and enables to target groups of Users on the base of their past use of this Application.
Personal Data processed: unique device identifiers for advertising (Google Advertiser ID or IDFA, for example).
Place of processing: United States – Privacy Policy.
Category of Personal Information collected according to the CCPA: identifiers.
This processing constitutes:
- a Sale in California
Mountain.com (MNTN)
MNTN (“we,” “us,” or “our” “MNTN”) provides advertising and marketing services for its customers (the “Services”). This privacy policy (“Privacy Policy”) describes how we collect, use, and share information (i) on our corporate website at https://www.mountain.com or any MNTN-owned website (collectively the “Site”); and (ii) through our Services, and applies to all individuals who use the Site or whose information is otherwise provided to, or collected by us, in connection with our Site and the Services.
For the purposes of users of the Site located in the EU, we are the controller of any information we may collect when you visit our Site. Lee Stevens, with the contact email address privacyrights@mountain.com, is our representative in the EU for the purposes of the General Data Protection Regulation (“GDPR”). Our Data Protection Officer can be contacted at privacyrights@mountain.com. Please read this policy carefully so that you understand your rights in relation to, and how we will collect, use and process, your information.
Privacy Policy: https://mountain.com/privacy-policy/
Opt-out: https://mountain.com/opt-out/
This processing constitutes:
- a Sale in the United States
- a Sharing in California
- Targeted Advertising in Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Nevada, Delaware, Iowa, New Hampshire, New Jersey, Nebraska and Montana
Analytics
The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.
Google Analytics (Universal Analytics) (Google Inc.)
Google Analytics (Universal Analytics) is a web analysis service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing, (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
In order to understand Google's use of Data, consult Google's partner policy.
Personal Data processed: Cookies; Usage Data.
Place of processing: US – Privacy Policy – Opt Out.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in the United States
Facebook Analytics for Apps (Facebook, Inc.)
Facebook Analytics for Apps is an analytics service provided by Meta Platforms, Inc. or by Meta Platforms Ireland Limited, depending on how the Owner manages the Data processing,
Personal Data processed: Usage Data; various types of Data as specified in the privacy policy of the service.
Place of processing: US – Privacy Policy.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
Google Analytics Advertising Reporting Features (Google Inc.)
Google Analytics on this Application has Advertising Reporting Features activated, which collects additional information from the DoubleClick cookie (web activity) and from device advertising IDs (app activity). It allows the Owner to analyze specific behavior and interests Data (traffic Data and Users' ads interaction Data) and, if enabled, demographic Data (information about the age and gender).
Users can opt out of Google's use of cookies by visiting Google's Ads Settings.
Personal Data processed: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); various types of Data as specified in the privacy policy of the service.
Place of processing: US – Privacy Policy – Opt Out.
Category of Personal Information collected according to the CCPA: identifiers; internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
Quantcast Measure (Quantcast Corporation)
Quantcast Measure is an analytics service provided by Quantcast Corporation.
Personal Data processed: Cookies; Usage Data.
Place of processing: United States – Privacy Policy – Opt Out.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
Salesforce Analytics Cloud (Salesforce.com, inc.)
Salesforce Analytics Cloud is an analytics service provided by salesforce.com, inc.
Personal Data processed: Cookies; Usage Data.
Place of processing: United States – Privacy Policy.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
Mix Panel
https://mixpanel.com/legal/privacy-policy/
This processing constitutes:
- a Sale in California
- a Sharing in California
User ID extension for Google Analytics (Google LLC)
Google Analytics on this Application makes use of a feature called User ID. This setup allows for a more accurate tracking of Users by associating that User with the same ID over various sessions and devices. It is set up in a way that doesn’t allow Google to personally identify an individual or permanently identify a particular device.
The User ID extension might make it possible to connect Data from Google Analytics with other Data about the User collected by this Application.
The opt-out link below will only opt you out for the device you are on, but not from tracking performed independently by the Owner. Contact the Owner via the email address provided in this privacy policy to object to the aforementioned tracking as well.
Personal Data processed: Cookies.
Place of processing: United States – Privacy Policy – Opt Out.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
Noibu Analytics
Noibu is a website monitoring service that allows for website activity errors to be documented in real time. Personal Data processed: Tracker; Usage Data. Place of processing: Canada – https://noibu.com/privacy-policy/ Category of personal information collected according to the CCPA: internet information.
This processing constitutes:
- a Sale in California
Dixa Analytics
Dixa is a support and contact request management service. Personal Data communicated while using the service; various types of Data as specified in the privacy policy of the service. Personal Data processed: Cookies; Usage Data. Place of processing: United States – https://www.dixa.com/legal/privacy/ Category of personal information collected according to the CCPA: internet information.
This processing constitutes:
- a Sale in California
Beta Testing
This type of service makes it possible to manage User access to this Application, or parts of it, for the purpose of testing a certain feature or the entire Application.
The service provider may automatically collect data related to crashes and statistics related to the User's use of this Application in a personally identifiable form.
Google Play Beta Testing (Google LLC)
Google Play Beta Testing is a beta testing service provided by Google LLC.
Personal Data processed: Cookies; country; Data communicated while using the service; date of birth; device information; device logs; email address; first name; gender; last name; phone number; Usage Data; various types of Data as specified in the privacy policy of the service.
Place of processing: United States – Privacy Policy.
Category of Personal Information collected according to the CCPA: identifiers; biometric information; internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
Commercial affiliation
This type of service allows this Application to display advertisements for third-party products or services. Ads can be displayed either as advertising links or as banners using various kinds of graphics.
Clicks on the icon or banner posted on the Application are tracked by the third-party services listed below, and are shared with this Application.
For details of which data are collected, please refer to the privacy policy of each service.
ShareAsale (ShareAsale.com Inc.)
ShareAsale is a banner commercial affiliation service provided by ShareAsale.com Inc.
Personal Data processed: Cookies; Usage Data.
Place of processing: United States – Privacy Policy.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
- a Sharing in California
Communication
Localize Corporation
Localize is a no-code translation solution for SaaS companies, allowing you to easily translate your web app, UI, website, docs, and more.
https://localizejs.com/legal/terms
https://localizejs.com/legal/privacy-notice
This processing constitutes:
Contacting the User
Contact form (This Application)
By filling in the contact form with their Data, the User authorizes this Application to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.
Personal Data processed: address; city; country; email address; first name; gender; last name; phone number; state; ZIP/Postal code.
Category of Personal Information collected according to the CCPA: identifiers; biometric information.
This processing constitutes:
Phone contact (this Application)
Users that provided their phone number might be contacted for commercial or promotional purposes related to this Application, as well as for fulfilling support requests.
Personal Data processed: phone number.
Category of Personal Information collected according to the CCPA: identifiers.
This processing constitutes:
Newsletter or mailing list (This Application)
By providing contact information, the User’s email address and mailing address will be added to the contact list of those who may receive email messages or direct mail messages containing information of commercial or promotional nature concerning this Application or company’s products. Your email address and mailing address might also be added to this list as a result of signing up to this Application or after making a purchase.
This processing constitutes:
- a Sale in California
- a Sharing in California
Content commenting
Content commenting services allow Users to make and publish their comments on the contents of this Application.
Depending on the settings chosen by the Owner, Users may also leave anonymous comments. If there is an email address among the Personal Data provided by the User, it may be used to send notifications of comments on the same content. Users are responsible for the content of their own comments.
If a content commenting service provided by third parties is installed, it may still collect web traffic data for the pages where the comment service is installed, even when Users do not use the content commenting service.
Disqus (Disqus)
Disqus is a hosted discussion board solution provided by Disqus that enables this Application to add a commenting feature to any content.
Personal Data processed: Data communicated while using the service; Tracker; Usage Data.
Place of processing: US – Privacy Policy – Opt out.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
Facebook Comments (Facebook, Inc.)
Facebook Comments is a content commenting service provided by Facebook, Inc. enabling the User to leave comments and share them on the Facebook platform.
Personal Data processed: Cookies; Usage Data.
Place of processing: United States – Privacy Policy.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
Content performance and features testing (A/B testing)
The services contained in this section allow the Owner to track and analyze the User response concerning web traffic or behavior regarding changes to the structure, text or any other component of this Application.
Google Optimize (Google Inc.)
Google Optimize is an A/B testing service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing, ("Google").
Google may use Personal Data to contextualize and personalize the ads of its own advertising network.
Personal Data processed: Cookies; Usage Data.
Place of processing: US – Privacy Policy.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
Visual Website Optimizer (Wingify)
Visual Website Optimizer is an A/B testing service provided by Wingify Inc.
Personal Data processed: Cookies; Usage Data.
Place of processing: United States – Privacy Policy.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in the United States
- Targeted Advertising in Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Nevada, Delaware, Iowa, New Hampshire, New Jersey, Nebraska and Montana
Google Optimize 360 (Google LLC)
Google Optimize 360 is an A/B testing service provided by Google LLC ("Google").
This service allows the Owner to target groups of Users on the base of their past use of this Application. Users that opt-out of tracking by Google Analytics will not be included in experiments created in Google Optimize 360.
Google may use Personal Data to contextualize and personalize the ads of its own advertising network.
Personal Data processed: Cookies; Usage Data.
Place of processing: United States – Privacy Policy.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
Displaying content from external platforms
This type of service allows you to view content hosted on external platforms directly from the pages of this Application and interact with them.
This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.
Google Fonts (Google LLC)
Google Fonts is a typeface visualization service provided by Google LLC that allows this Application to incorporate content of this kind on its pages.
Personal Data processed: Usage Data; various types of Data as specified in the privacy policy of the service.
Place of processing: United States – Privacy Policy.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
Font Awesome (Fonticons, Inc. )
Font Awesome is a typeface visualization service provided by Fonticons, Inc. that allows this Application to incorporate content of this kind on its pages.
Personal Data processed: Usage Data.
Place of processing: United States – Privacy Policy.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
Handling payments
Payment processing services enable this Application to process payments by credit card, bank transfer or other means. To ensure greater security, this Application shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction.
Some of these services may also enable the sending of timed messages to the User, such as emails containing invoices or notifications concerning the payment.
Authorize.Net (Authorize.Net)
Authorize.Net is a payment service provided by Authorize.Net.
Personal Data processed: various types of Data as specified in the privacy policy of the service.
Place of processing: US – Privacy Policy.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
PayPal (PayPal Inc.)
PayPal is a payment service provided by PayPal Inc., which allows Users to make online payments.
Personal Data processed: various types of Data as specified in the privacy policy of the service.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Nevada, Delaware, Iowa, New Hampshire, New Jersey, Nebraska and Montana
Amazon Payments (Amazon)
Amazon Payments is a payment service provided by Amazon.com, Inc., which allows Users to make online payments using their Amazon credentials.
Personal Data processed: various types of Data as specified in the privacy policy of the service.
Place of processing: See the Amazon privacy policy – Privacy Policy.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
Apple Pay (Apple Inc.)
Apple Pay is a payment service provided by Apple Inc., which allows Users to make payments using their mobile phones.
Personal Data processed: various types of Data as specified in the privacy policy of the service.
Place of processing: United States – Privacy Policy.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
PayPal Carrier Payments (PayPal Inc.)
PayPal Carrier Payments is a payment service provided by PayPal, Inc., which allows Users to make online payments using their mobile phone operator.
Personal Data processed: phone number; various types of Data as specified in the privacy policy of the service.
Place of processing: See the PayPal privacy policy – Privacy Policy.
Category of Personal Information collected according to the CCPA: identifiers; internet or other electronic network activity information.
This processing constitutes:
PayPal Payments Hub (PayPal Inc.)
PayPal Payments Hub is a payment service provided by PayPal Inc.
Personal Data processed: various types of Data as specified in the privacy policy of the service.
Place of processing: See the PayPal privacy policy – Privacy Policy.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
Braintree (PayPal Inc.)
Braintree is a payment service provided by Braintree, a division of PayPal Inc.
Personal Data processed: various types of Data as specified in the privacy policy of the service.
Place of processing: See the Braintree privacy policy – Privacy Policy.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
Google Pay (Google LLC)
Google Pay is a payment service provided by Google LLC, which allows users to make online payments using their Google credentials.
Personal Data processed: billing address; email address; first name; last name; payment info; shipping address.
Place of processing: United States – Privacy Policy.
Category of Personal Information collected according to the CCPA: identifiers; commercial information.
This processing constitutes:
NoFraud (NoFraud LLC)
NoFraud is a payment fraud detection service provided by NoFraud LLC.
Personal Data processed: payment and billing information, along with various types of Data as specified in the privacy policy of the service.
Place of processing: United States
Category of personal information collected according to CCPA: payment and billing information
This processing constitutes:
- a Sale in California
- a Sharing in California
Heat mapping and session recording
Heat Mapping services are used to display the areas of a page where Users most frequently move the mouse or click. This shows where the points of interest are. These services make it possible to monitor and analyze web traffic and keep track of User behavior.
Some of these services may record sessions and make them available for later visual playback.
Hotjar Heat Maps & Recordings (Hotjar Ltd.)
Hotjar is a session recording and heat mapping service provided by Hotjar Ltd.
Hotjar honors generic „Do Not Track” headers. This means the browser can tell its script not to collect any of the User's data. This is a setting that is available in all major browsers. Find Hotjar’s opt-out information here.
Personal Data processed: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service.
Place of processing: Malta – Privacy Policy – Opt Out.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
Noibu Heat Mapping and Session Recording
Noibu is a website monitoring service that allows for website activity errors to be documented in real time. Personal Data processed: Tracker; Usage Data. Place of processing: Canada – https://noibu.com/privacy-policy/ Category of personal information collected according to the CCPA: internet information.
This processing constitutes:
- a Sale in California
Hosting and backend infrastructure
This type of service has the purpose of hosting Data and files that enable this Application to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of this Application. Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.
Amazon Web Services (AWS) (Amazon Web Services, Inc.)
Amazon Web Services (AWS) is a hosting and backend service provided by Amazon Web Services, Inc.
Personal Data processed: various types of Data as specified in the privacy policy of the service.
Place of processing: United States – Privacy Policy; Canada – Privacy Policy; United Kingdom – Privacy Policy.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
Information collection
Data Collected from Minors
Whisker will never knowingly collect any personal information about children under the age of 13. If we obtain actual knowledge that we have collected personal information about a child under the age of 13, that information will be immediately deleted from our database. Because we do not collect such information, we have no such information to use or to disclose to Third Parties. We have designed this policy in order to comply with the Children’s Online Privacy Protection Act (COPPA).
This processing constitutes:
- a Sale in California
- a Sharing in California
Selling Personal Information
Whisker does not sell, and has not sold during the past twelve (12) months, any personal information of consumers.Whisker does engage in personalized advertising, both on and off the Website, and this could constitute a "sale" based on the definition under the CCPA. If you would like to opt out of personalized advertising from Whisker, please email data@whisker.com or submit a request through our Privacy Request link.
This processing constitutes:
- a Sale in California
- a Sharing in California
This policy applies to multiple websites/apps
This policy applies to litter-robot.com, litterbox.com, feeder-robot.com, whisker.com, and the Whisker App.
This processing constitutes:
- a Sale in California
- a Sharing in California
Infrastructure monitoring
This type of service allows this Application to monitor the use and behavior of its components so its performance, operation, maintenance and troubleshooting can be improved.
Which Personal Data are processed depends on the characteristics and mode of implementation of these services, whose function is to filter the activities of this Application.
New Relic (New Relic)
New Relic is a monitoring service provided by New Relic Inc.
The way New Relic is integrated means that it filters all traffic of this Application, i.e., communication between the Application and the User's browser or device, while also allowing analytical data on this Application to be collected.
Personal Data processed: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service.
Place of processing: United States – Privacy Policy.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
Sentry (Functional Software, Inc. )
Sentry is a monitoring service provided by Functional Software, Inc. .
Personal Data processed: various types of Data as specified in the privacy policy of the service.
Place of processing: United States – Privacy Policy.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
Interaction with data collection platforms and other third parties
This type of service allows Users to interact with data collection platforms or other services directly from the pages of this Application for the purpose of saving and reusing data.
If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service.
Hotjar Recruit User Testers (Hotjar Ltd.)
The Hotjar Recruit User Testers widget is a service for interacting with the Hotjar data collection platform provided by Hotjar Ltd.
Hotjar honors generic „Do Not Track” headers. This means the browser can tell its script not to collect any of the User's data. This is a setting that is available in all major browsers. Find Hotjar’s opt-out information here.
Personal Data processed: Tracker; Usage Data; various types of Data.
Place of processing: Malta – Privacy Policy – Opt Out.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
- a Sharing in California
Noibu Interaction with Data Collection Platforms and Other Third Parties
Noibu is a website monitoring service that allows for website activity errors to be documented in real time. Personal Data processed: Tracker; Usage Data. Place of processing: Canada – https://noibu.com/privacy-policy/ Category of personal information collected according to the CCPA: internet information.
This processing constitutes:
- a Sale in California
Interaction with external social networks and platforms
This type of service allows interaction with social networks or other external platforms directly from the pages of this Application.
The interaction and information obtained through this Application are always subject to the User’s privacy settings for each social network.
This type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it.
It is recommended to log out from the respective services in order to make sure that the processed data on this Application isn’t being connected back to the User’s profile.
Facebook Like button and social widgets (Facebook, Inc.)
The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Meta Platforms, Inc. or by Meta Platforms Ireland Limited, depending on how the Owner manages the Data processing,
Personal Data processed: Cookies; Usage Data.
Place of processing: US – Privacy Policy.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in the United States
Pinterest “Pin it” button and social widgets (Pinterest)
The Pinterest “Pin it” button and social widgets are services allowing interaction with the Pinterest platform provided by Pinterest Inc.
Personal Data processed: Cookies; Usage Data.
Place of processing: US – Privacy Policy.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
Twitter Tweet button and social widgets (X Corp.)
The Twitter Tweet button and social widgets are services allowing interaction with the Twitter social network provided by Twitter, Inc.
Personal Data processed: Cookies; Usage Data.
Place of processing: United States – Privacy Policy.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
Reddit button and widgets (reddit inc.)
The reddit button and widgets are services allowing interaction with the reddit platform provided by reddit inc.
Personal Data processed: Cookies; Usage Data.
Place of processing: US – Privacy Policy.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
PayPal button and widgets (PayPal Inc.)
The PayPal button and widgets are services allowing interaction with the PayPal platform provided by PayPal Inc.
Personal Data processed: Cookies; Usage Data.
Place of processing: See the PayPal privacy policy – Privacy Policy.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
Interaction with live chat platforms
This type of service allows Users to interact with third-party live chat platforms directly from the pages of this Application, in order to contact and be contacted by this Application‘s support service.
If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service. Moreover, live chat conversations may be logged.
Facebook Messenger Customer Chat (Facebook, Inc.)
The Facebook Messenger Customer Chat is a service for interacting with the Facebook Messenger live chat platform provided by Facebook, Inc.
Personal Data processed: Data communicated while using the service; Tracker; Usage Data.
Place of processing: United States – Privacy Policy.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
Dixa Interaction with Live Chat Platforms
Dixa Messenger [Dixa ApS]
Dixa Messenger is a chat service for interacting with the Dixa Messenger live chat platform provided by Dixa ApS. Personal Data processed: Data communicated while using the service; Tracker; Usage Data. Place of processing: United States – https://www.dixa.com/legal/privacy/ Category of personal information collected according to the CCPA: internet information.
This processing constitutes:
- a Sale in California
Interaction with online survey platforms
This type of services allows Users to interact with third party online survey platforms directly from the pages of this Application.
If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service.
SurveyMonkey Widget (SurveyMonkey Inc.)
The SurveyMonkey Widget is a service for interacting with the SurveyMonkey online survey platform provided by SurveyMonkey Inc., SurveyMonkey Brasil Internet Ltda. or by SurveyMonkey Europe UC, depending on how the Owner manages the Data processing.
Personal Data processed: Cookies; Usage Data.
Place of processing: US – Privacy Policy.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
Hotjar Poll & Survey widgets (Hotjar Ltd.)
The Hotjar Poll & Survey widgets are services that enable interaction with the Hotjar platform provided by Hotjar Ltd.
Hotjar honors generic „Do Not Track” headers. This means the browser can tell its script not to collect any of the User's data. This is a setting that is available in all major browsers. Find Hotjar’s opt-out information here.
Personal Data processed: Tracker; Usage Data; various types of Data.
Place of processing: Malta – Privacy Policy – Opt Out.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
Noibu Interaction with Online Survey Platforms
Noibu is a website monitoring service that allows for website activity errors to be documented in real time. Personal Data processed: Tracker; Usage Data. Place of processing: Canada – https://noibu.com/privacy-policy/ Category of personal information collected according to the CCPA: internet information.
This processing constitutes:
- a Sale in California
Managing contacts and sending messages
This type of services makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.
These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.
Mailchimp (The Rocket Science Group, LLC.)
Mailchimp is an email address management and message sending service provided by Intuit Inc.
Personal Data processed: email address.
Place of processing: US – Privacy Policy.
Category of Personal Information collected according to the CCPA: identifiers.
This processing constitutes:
- a Sale in the United States
- a Sharing in California
Managing data collection and online surveys
This type of service allows this Application to manage the creation, deployment, administration, distribution and analysis of online forms and surveys in order to collect, save and reuse Data from any responding Users.
The Personal Data collected depend on the information asked and provided by the Users in the corresponding online form.
These services may be integrated with a wide range of third-party services to enable the Owner to take subsequent steps with the Data processed - e.g. managing contacts, sending messages, analytics, advertising and payment processing.
Facebook lead ads (Facebook, Inc.)
Facebook lead ads is an advertising and data collection service provided by Facebook, Inc. that allows form-based ads to be shown to Users pre-populated with Personal Data from their Facebook profiles, such as names and email addresses. Depending on the type of advertisement, Users may be requested to provide further information.
Form submission results in the collection and processing of these Data by the Owner under this privacy policy, and only for the specific purpose outlined on the form and/or inside this privacy policy, where provided.
Users may exercise their rights, at any time, including the right to withdraw their consent to the processing of their Data, as specified in the section containing information about User rights in this privacy policy.
Personal Data processed: email address; first name; last name.
Place of processing: United States – Privacy Policy – Opt out.
Category of Personal Information collected according to the CCPA: identifiers.
This processing constitutes:
- a Sale in California
Managing landing and invitation pages
This type of services allows you to build and manage landing and invitation pages, i.e., pages for presenting a product or service, where you may add your contact information such as an email address.
Managing these pages means that these services will handle the Personal Data collected through the pages, including Usage Data.
Instapage (Instapage, Inc.)
Instapage is a landing page management service provided by Instapage, Inc., that allows this Application to collect the email addresses of Users interested in its service.
Instapage allows the Owner to track and analyze the User response concerning web traffic or behavior regarding changes to the structure, text or any other component of the created landing pages.
Personal Data processed: Cookies; email address; Usage Data.
Place of processing: US – Privacy Policy.
Category of Personal Information collected according to the CCPA: identifiers; internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
Managing support and contact requests
This type of service allows this Application to manage support and contact requests received via email or by other means, such as the contact form.
The Personal Data processed depend on the information provided by the User in the messages and the means used for communication (e.g. email address).
Salesforce Service Cloud (Salesforce.com, inc.)
Salesforce Service Cloud is a support and contact request management service provided by salesforce.com, inc.
Personal Data processed: Data communicated while using the service; various types of Data as specified in the privacy policy of the service.
Place of processing: United States – Privacy Policy.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
Dixa Managing Support and Contact Requests
Personal Data processed: Data communicated while using the service; various types of Data as specified in the privacy policy of the service. Place of processing: United States – https://www.dixa.com/legal/privacy/ Category of personal information collected according to the CCPA: internet information.
This processing constitutes:
- a Sale in California
Marketing
Postie
POSTIE, INC. PRIVACY POLICY
Effective Date: February 4, 2019
Postie, Inc. is committed to privacy. This Privacy Policy ("Policy") describes how we collect, use, and disclose information about our customers gathered through our website.
This Policy does not cover information that you may provide to Postie, Inc. as part of an agreement for services that you may enter into with Postie, Inc. For example, if you provide the addresses of your customers as part of an agreement with Postie, Inc. to provide direct mailing services, those addresses are not covered by this policy. That information is governed by the terms of your agreement with Postie, Inc. including the Postie, Inc. Terms of Service”).
Throughout this policy we will refer to the websites as the “Site.” Throughout this policy we will refer to Postie, Inc. and its affiliates as “Postie,” “we,” “our,” or “us.”
By using the Site, you agree to the terms of this Policy. If you do not agree with the terms of this Policy, do not use the Site.
This Policy covers only Postie, Inc.’s Sites and does not apply to third party websites and services.
We may update this Policy over time, so please check this page for updates. When we update the Policy, we will post the new Policy on this page and change the effective date at the top of the Policy.
What Information Does Collect?
Postie collects three types of information: Personal Information, Collected Data, and Anonymous Data. This section of the Policy describes those types of information and how Postie gathers them.
Personal Information:
Depending on how you use our Site, Postie or our third party service providers may collect the following types of personal information when you interact with our Site:
· If you choose to register an account with us, we may collect:
o Your first name,
o Your last name,
o Your postal address and/or zip code,
o Your business address and/or zip code
o Your email address,
o Your business email address, and
o Your phone number or business phone number.
o You billing information
· If you choose to access our social network pages or otherwise link to our Site with your own social network page, we may collect social network profile information that you have made publically available.
· We may also receive information from third parties that identifies you. We may add this information to the information we have already collected.
We refer to these types of information as “Personal Information”.
Collected Data
When you visit or interact with our Site, we collect several types of information related to you and your use of our Site. We call these types of information “Collected Data.”
Collected Data includes:
· Your domain name,
· Your Internet protocol (IP) address,
· Your mobile device model,
· Your internet service provider,
· Site access times,
· Websites that referred you to us,
· Web pages within our Site that you visit, and
· general location information (e.g., city, state) based on your IP address.
Anonymous Data
“Anonymous Data” is data that doesn’t identify a particular user. Anonymous Data includes information like the number of unique visitors to our Site or how many users are located within California. We collect anonymous data in many ways including through automated logging of activity on our Site. We sometimes create Anonymous Data by removing identifying information from Personal Information or Collected Data.
Cookies
Like many online services, our Site uses cookies to store information and to understand more information about you. A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive. You can prevent your browser from accepting cookies and you may also delete cookies from your computer, but doing either of these things may affect your use of certain features of the Site.
Notwithstanding any other provision, we may also engage a third party partner for the purpose of recognizing users and delivering to them interest-based content and advertisements. We may share information about you with our partners such as your name, postal address, email, or other identifier and may do so in non-human readable form to ensure the security of your information. Our partners also may collect information directly from your device, such as your IP address, device ID, and information about your browser or operating system; may combine our personal and non-personal information about you with information from other; and may place or recognize a unique cookie on your browser. To opt-out of third party cookies, please go to http://www.aboutads.info/choices. To opt-out of the use of your mobile device ID for targeted advertising, please see http://www.aboutads.info/appchoices.
Do Not Track Signals
Some web browsers and devices allow you to broadcast a preference that your activities online not be “tracked”. At this time, the Site does not take action in response to “do not track” signals.
How Does Postie Use the Information It Collects?
Postie may use Personal Information, Collected Data, and Anonymous Data to:
· Operate, maintain and improve the Site and our business.
· Process purchases of Postie products and services made on the Site.
· Respond to your inquiries, post your comments on our social network pages, and take other actions in response to your questions, comments or Site activity.
· Communicate directly with you about special offers, services, and promotions for our brand, affiliates or third party partners that may be of interest to you.
· Communicate with you about your orders, purchases, and program participation.
How Does Postie Share Information?
Postie may share your Personal Information in the following ways:
· We may share your Personal Information with companies that provide services to us. This means companies like credit card processors, website hosts, email vendors, and other companies that help us provide services or market our brand. These companies may only use that information to provide services on our behalf.
· We may share your Personal Information in response to legal process like a subpoena or court order.
· We may share your Personal Information if a law or government regulation requires us to do so.
· We may share your Personal Information to combat fraudulent or criminal activity, to enforce our agreements, corporate policies, and/or the Postie, Inc. Terms of Service of the Site,
· We may also share your Personal Information to protect the rights, property, and safety of Postie, our employees, agents, customers, or others.
· We may share your Personal Information in the event of a merger, acquisition, financing, sale of assets, liquidation or other similar transaction.
Postie may share Collected Data in the following ways:
· We may share Collected Data in the same ways we share Personal Information (listed above).
· We also share Collected Data with Google and our Behavioral Advertising partners.
Postie may share Anonymous Data in the following ways:
· We may share Anonymous Data in any manner that we choose.
Online Advertising
Google AdWords Remarketing
We use Google AdWords remarketing to advertise across the internet. AdWords remarketing displays ads that are tailored to you when you visit our Site and other sites. This is done by placing a cookie on your machine that let’s websites know what other websites you’ve visited. This cookie is a persistent cookie—it does not expire when you close your browser and allows for tracking across multiple websites over time. You may opt out of Google’s use of cookies by visiting this website: www.google.com/settings/ads.
Any images (or any other parts of a web page) served by third parties in association with third party cookies may serve as web beacons which enable third parties to carry out the previously described activities.
Third party cookies and other third party technologies are covered by each third party’s specific privacy policy, not this Policy.
Google Analytics
We use a tool called “Google Analytics” to collect information about use of our Site. Google Analytics collects information such as how often users visit the Site, what pages they visit when they visit, and what other sites they used prior to coming to our Site. We use the information we get from Google Analytics only to improve our Site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics places a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to our Site is restricted by the Google Analytics Terms of Use (www.google.com/analytics/tos.html) and the Google Privacy Policy (www.google.com/privacypolicy.html). You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser. For more information about how Google uses data when you use our Site, you can visit: www.google.com/policies/privacy/partners/.
How Does Postie Secure Personal Information?
Postie takes reasonable steps to maintain appropriate physical, technical and administrative security to help prevent loss, misuse, unauthorized access, disclosure or modification of information in its control including Personal Information, Collected Data, and Anonymous Data. Although no transmission of data over the Internet or other public network can be guaranteed to be 100% secure, Postie makes reasonable efforts to protect any information you share with us.
Children
We do not provide products and services to children through the Site. We do not knowingly collect or solicit information from children under the age of 13. By using the Site, you are representing that you are not under the age of 13.
If you are a parent or guardian of a child under the age of thirteen (13) and believe he or she has disclosed personally identifiable information to us, please contact us at info@postie.com.
How Can I Review and Edit My Personal Information?
You may modify or delete some of the Personal Information that we have collected about you by visiting the Site and editing your account information.
You may also contact us at the email address or phone number below if you wish to view, edit or delete your Personal Information from our database, and we will use commercially reasonable efforts to accommodate your request.
If you no longer wish to receive promotional emails from us, you may opt-out from receiving future emails from Postie by following the instructions for unsubscribing in the promotional emails we send you or by contacting us at the email address or phone number below.
Please note that any information you choose to provide in a public setting, such as on Postie’s social network pages, is not only provided to Postie but may also be shared publicly. Use caution when posting or sharing information on social networking sites. You may also be able to manage the sharing of certain personal information when you connect with us through social networks by adjusting the privacy or security settings of your social network accounts.
Your California Privacy Rights
Residents of California may request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes.
You are limited to one request per calendar year. In your request, please attest that you are a California resident and provide a current California address for our response. You may request the information in writing at our corporate address listed below.
Contact Us
Please contact us if you have any questions or comments about our privacy practices or this Policy. You can reach us via postal mail at the following address:
Postie, Inc.
Attention: Legal Department
12130 Millennium Drive
Los Angeles, CA 90094
You may also contact us at the following:
Email: info@postie.com
This processing constitutes:
- a Sale in California
- a Sharing in California
Attentive Mobile
https://www.attentivemobile.com/privacy/
This processing constitutes:
- a Sale in California
- a Sharing in California
Basis by Centro
http://privacy.centro.net/.
This processing constitutes:
- a Sale in California
- a Sharing in California
Talkable
Talkable is an advertising service provided by Curebit, Inc.
https://www.talkable.com/privacy
This processing constitutes:
- a Sale in California
- a Sharing in California
Types of Data Collected Addendum
Among the types of Personal Data that this Application collects, by itself or through third parties, there are: Cookies; Usage Data; device information; shopping history; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); various types of Data; email address; Data communicated while using the service; first name; last name; gender; phone number; address; country; state; ZIP/Postal code; city; date of birth; pet and household information; consumption and usage history; device logs; Universally unique identifier (UUID); payment info; billing address; shipping address.
This processing constitutes:
- a Sale in California
- a Sharing in California
Retention.com | Data Marketing Services
GetEmails, LLC dba Retention.com provides data marketing services designed to help for-profit and not-profit organizations, and companies that work with them, to market their goods and services in a relevant and efficient way. Retention.com solutions are used principally to support email marketing. Privacy Policy: https://retention.com/privacy-policy/
When you visit our website, log in, register or open an email, cookies, ad beacons, and similar technologies may be used by our online data partners or vendors to associate these activities with information they or others have about you, including your email address. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.
This processing constitutes:
- a Sale in California
- a Sharing in California
PebblePost
This Privacy Policy describes the types of Personally Identifiable Information (“PII”) that PebblePost, Inc., (the “Company”, “we”, “us” or “our”) collects, the purposes for which we collect PII, the other parties with whom we may share PII, and the measures we take to protect the security of PII. It also tells you about your rights and choices with respect to your PI, and how you may contact us about our privacy practices.
Please note that this Privacy Policy describes the practices related to our web site, www.pebblepost.com (“Site”) and to data that we collect through our Programmatic Direct Mail® (PDM®) services and products (“PDM Services”) which we offer to our corporate clients (“Brand Partners”). This Privacy Policy does not apply to data collected or provided by our Brand Partners who use the PDM Services.
For more information about how users with disabilities can access this Privacy Policy in an alternative format, please contact us at privacy@pebblepost.com.
View privacy policy: https://www.pebblepost.com/privacy-policy/
To opt out of selling or sharing your data, click here: https://privacyportal-cdn.onetrust.com/dsarwebform/f3224586-fa40-4b58-822e-e86fec4761ed/39d1f47c-b268-42dc-8009-25d1fd37d305.html
PebblePost will respond or request an extension to respond within 45 days.
This processing constitutes:
- a Sale in the United States
- a Sharing in California
- Targeted Advertising in Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Nevada, Delaware, Iowa, New Hampshire, New Jersey, Nebraska and Montana
Platform services and hosting
These services have the purpose of hosting and running key components of this Application, therefore allowing the provision of this Application from within a unified platform. Such platforms provide a wide range of tools to the Owner – e.g. analytics, user registration, commenting, database management, e-commerce, payment processing – that imply the collection and handling of Personal Data. Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.
WordPress.com (Automattic Inc.)
WordPress.com is a platform provided by Automattic Inc. or by Aut O’Mattic A8C Ireland Ltd., depending on how the Owner manages the Data processing, that allows the Owner to build, run and host this Application.
Personal Data processed: various types of Data as specified in the privacy policy of the service.
Place of processing: USA – Privacy Policy.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
Google Play Store (Google LLC)
This Application is distributed on the Google Play Store, a platform for the distribution of mobile apps, provided by Google LLC.
By virtue of being distributed via this app store, Google collects usage and diagnostics data and share aggregate information with the Owner. Much of this information is processed on an opt-in basis.
Users may opt-out of this analytics feature directly through their device settings. More information on how to manage analysis settings can be found on this page.
Personal Data processed: Usage Data.
Place of processing: United States – Privacy Policy.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
Registration and authentication
By registering or authenticating, Users allow this Application to identify them and give them access to dedicated services.
Depending on what is described below, third parties may provide registration and authentication services. In this case, this Application will be able to access some Data, stored by these third-party services, for registration or identification purposes.
Login with Amazon (Amazon)
Login with Amazon is a registration and authentication service provided by Amazon.com, Inc.
Personal Data processed: various types of Data as specified in the privacy policy of the service.
Place of processing: United States – Privacy Policy.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
Log In with PayPal (PayPal Inc.)
Log In with PayPal is a registration and authentication service provided by PayPal Inc. and is connected to the PayPal network.
Personal Data processed: various types of Data as specified in the privacy policy of the service.
Place of processing: See the PayPal privacy policy – Privacy Policy.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
Remarketing and behavioral targeting
This type of service allows this Application and its partners to inform, optimize and serve advertising based on past use of this Application by the User.
This activity is facilitated by tracking Usage Data and by using Trackers to collect information which is then transferred to the partners that manage the remarketing and behavioral targeting activity.
Some services offer a remarketing option based on email address lists.
In addition to any opt-out feature provided by any of the services below, Users may opt out by visiting the Network Advertising Initiative opt-out page.
Users may also opt-out of certain advertising features through applicable device settings, such as the device advertising settings for mobile phones or ads settings in general.
Google Ads Remarketing (Google Inc.)
Google Ads Remarketing is a remarketing and behavioral targeting service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing, that connects the activity of this Application with the Google Ads advertising network and the DoubleClick Cookie.
Users can opt out of Google's use of cookies for ads personalization by visiting Google's Ads Settings.
Personal Data processed: Cookies; Usage Data.
Place of processing: US – Privacy Policy – Opt Out.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
- a Sharing in California
AdRoll (AdRoll, Inc.)
AdRoll is an advertising service provided by NextRoll, Inc. AdRoll can serve targeted advertising on any device connected to the User, by processing their email address using a security technique called hashing.
AdRoll may also automatically collect certain types of data to serve personalized recommendations to the User, as stated in its privacy policy.
Personal Data processed: device information; shopping history; Tracker; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data; various types of Data.
Place of processing: US – Privacy Policy – Opt Out.
Category of Personal Information collected according to the CCPA: identifiers; commercial information; internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
- a Sharing in California
Twitter Remarketing (X Corp.)
Twitter Remarketing is a remarketing and behavioral targeting service provided by Twitter, Inc. that connects the activity of this Application with the Twitter advertising network.
Personal Data processed: Cookies; Usage Data.
Place of processing: United States – Privacy Policy.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
- a Sharing in California
Twitter Tailored Audiences (X Corp.)
Twitter Tailored Audiences is a remarketing and behavioral targeting service provided by X Corp. that connects the activity of this Application with the Twitter advertising network.
Users can opt out from interest-based ads by going to: Personalization and Data.
Personal Data processed: Cookies; email address.
Place of processing: United States – Privacy Policy.
Category of Personal Information collected according to the CCPA: identifiers; internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
- a Sharing in California
Facebook Custom Audience (Facebook, Inc.)
Facebook Custom Audience is a remarketing and behavioral targeting service provided by Meta Platforms, Inc. or by Meta Platforms Ireland Limited, depending on how the Owner manages the Data processing, that connects the activity of this Application with the Facebook advertising network.
Users can opt out of Facebook's use of cookies for ads personalization by visiting this opt-out page.
Personal Data processed: Cookies; email address.
Place of processing: US – Privacy Policy – Opt Out.
Category of Personal Information collected according to the CCPA: identifiers; internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
- a Sharing in California
Facebook Remarketing (Facebook, Inc.)
Facebook Remarketing is a remarketing and behavioral targeting service provided by Meta Platforms, Inc. or by Meta Platforms Ireland Limited, depending on how the Owner manages the Data processing, that connects the activity of this Application with the Facebook advertising network.
Personal Data processed: Cookies; Usage Data.
Place of processing: US – Privacy Policy – Opt Out.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
- a Sharing in California
Remarketing with Google Analytics (Google Inc.)
Remarketing with Google Analytics is a remarketing and behavioral targeting service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing, that connects the tracking activity performed by Google Analytics and its Cookies with the Google Ads advertising network and the Doubleclick Cookie.
Personal Data processed: Cookies; Usage Data.
Place of processing: US – Privacy Policy – Opt Out.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
- a Sharing in California
Google Ad Manager Audience Extension (Google Inc.)
Google Ad Manager Audience Extension is a remarketing and behavioral targeting service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing, that tracks the visitors of this Application and allows selected advertising partners to display targeted ads across the web to them.
Personal Data processed: Cookies; Usage Data.
Place of processing: US – Privacy Policy – Opt Out.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
- a Sharing in California
Criteo Dynamic Retargeting (Criteo SA)
Criteo Dynamic Retargeting is a remarketing and behavioral targeting service provided by Criteo SA., that connects the activity of this Application with the Criteo advertising network.
Personal Data processed: Cookies; Usage Data.
Place of processing: France – Privacy Policy – Opt Out.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
- a Sharing in California
Salesforce Audience Studio (Salesforce.com, inc.)
Salesforce Audience Studio is a remarketing and behavioral targeting service provided by Salesforce.com, inc.
Salesforce Audience Studio makes use of tracking technologies to monitor User behavior. This Data is then used to personalize the User's experience and to provide targeted advertising. Salesforce Audience Studio may also connect the collected Data with other networks, including advertising networks, and enable these parties to track and target the User. The Owner, unless otherwise specified in this document, has no direct relationship with the third parties that Salesforce Audience Studio may be including.
Personal Data processed: Cookies; Usage Data.
Place of processing: United States – Privacy Policy – Opt Out.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
- a Sharing in California
Outbrain Custom Audience (Outbrain Inc.)
Outbrain Custom Audience is a remarketing and behavioral targeting service provided by Outbrain Inc. that connects the activity of this Application with the Outbrain advertising network.
Users can opt out of Outbrain's use of cookies for ads personalization by visiting this opt-out page.
Personal Data processed: device information; Tracker; Universally unique identifier (UUID); Usage Data.
Place of processing: United States – Privacy Policy – Opt out.
Category of Personal Information collected according to the CCPA: identifiers; internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
- a Sharing in California
TikTok Remarketing (TikTok Inc.)
TikTok Remarketing is a remarketing and behavioral targeting service provided by TikTok Inc. that connects the activity of this Application with the TikTok advertising network.
Personal Data processed: unique device identifiers for advertising (Google Advertiser ID or IDFA, for example).
Place of processing: United States – Privacy Policy.
Category of Personal Information collected according to the CCPA: identifiers.
This processing constitutes:
- a Sale in the United States
- a Sharing in California
- Targeted Advertising in Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Nevada, Delaware, Iowa, New Hampshire, New Jersey, Nebraska and Montana
RSS feed management
This type of service allows this Application to manage RSS feeds and the distribution of their content. Depending on the characteristics of the service used, these services may be used to insert ads within the content and to gather statistics data from them.
Feedburner (Google LLC)
Feedburner is a service to manage RSS feeds provided by Google LLC. It allows the collection of statistics on what content is consumed and to insert ads in it.
Personal Data processed: Cookies; Usage Data.
Place of processing: United States – Privacy Policy.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
Selling goods and services online
This type of service helps the Owner to sell goods, provide services or monetize online content. To this end, the services listed below may for instance allow the Owner to process payments, set up subscription models, track orders, and manage deliveries.
ordergroove
Developer of a cloud-based proprietary relationship commerce platform designed to help brands and retailers with subscription models and retention rates. The company's platform uses artificial intelligence, analytics, and unmatched consumer expertise to empower top brands to transform commerce experiences while making consumers' lives easier, enabling brands to identify and interact with profitable customers to maximize lifetime value.
Privacy Poilicy: https://www.ordergroove.com/privacy-policy/
This processing constitutes:
- a Sale in California
- a Sharing in California
Social features
Inviting and suggesting friends (This Application)
This Application may use the Personal Data provided to allow Users to invite their friends - for example through the address book, if access has been provided - and to suggest friends or connections inside it.
Personal Data processed: various types of Data.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
Tag Management
This type of service helps the Owner to manage the tags or scripts needed on this Application in a centralized fashion.
This results in the Users' Data flowing through these services, potentially resulting in the retention of this Data.
Google Tag Manager (Google Inc.)
Google Tag Manager is a tag management service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing.
Personal Data processed: Usage Data.
Place of processing: US – Privacy Policy.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
Traffic optimization and distribution
This type of service allows this Application to distribute their content using servers located across different countries and to optimize their performance.
Which Personal Data are processed depends on the characteristics and the way these services are implemented. Their function is to filter communications between this Application and the User's browser.
Considering the widespread distribution of this system, it is difficult to determine the locations to which the contents that may contain Personal Information of the User are transferred.
Sucuri CloudProxy (Sucuri, Inc.)
Sucuri CloudProxy is a traffic optimization and distribution service provided by Sucuri, Inc.
The way Sucuri CloudProxy is integrated means that it filters all the traffic through this Application, i.e., communication between this Application and the User's browser, while also allowing analytical data from this Application to be collected.
Personal Data processed: various types of Data as specified in the privacy policy of the service.
Place of processing: United States – Privacy Policy.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
User database management
This type of service allows the Owner to build user profiles by starting from an email address, a personal name, or other information that the User provides to this Application, as well as to track User activities through analytics features. This Personal Data may also be matched with publicly available information about the User (such as social networks' profiles) and used to build private profiles that the Owner can display and use for improving this Application.
Some of these services may also enable the sending of timed messages to the User, such as emails based on specific actions performed on this Application.
Salesforce Marketing Cloud (Salesforce.com, inc.)
Salesforce Marketing Cloud is a User database management service provided by salesforce.com, inc.
Personal Data processed: various types of Data as specified in the privacy policy of the service.
Place of processing: United States – Privacy Policy.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
Salesforce Sales Cloud (Salesforce.com, inc.)
Salesforce Sales Cloud is a User database management service provided by salesforce.com, inc.
Personal Data processed: various types of Data as specified in the privacy policy of the service.
Place of processing: United States – Privacy Policy.
Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a Sale in California
Dixa User Database Management
Personal Data processed: Data communicated while using the service; various types of Data as specified in the privacy policy of the service. Place of processing: United States – https://www.dixa.com/legal/privacy/ Category of personal information collected according to the CCPA: internet information.
This processing constitutes:
- a Sale in California
Information on opting out of interest-based advertising
In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.
Further information about the processing of Personal Data
Selling goods and services online
The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Application depends on the payment system used.
Push notifications
This Application may send push notifications to the User to achieve the purposes outlined in this privacy policy.
Users may in most cases opt-out of receiving push notifications by visiting their device settings, such as the notification settings for mobile phones, and then change those settings for this Application, some or all of the apps on the particular device.
Users must be aware that disabling push notifications may negatively affect the utility of this Application.
Unique device identification
This Application may track Users by storing a unique identifier of their device, for analytics purposes or for storing Users' preferences.
User identification via a universally unique identifier (UUID)
This Application may track Users by storing a so-called universally unique identifier (or short UUID) for analytics purposes or for storing Users' preferences. This identifier is generated upon installation of this Application, it persists between Application launches and updates, but it is lost when the User deletes the Application. A reinstall generates a new UUID.
Equal protection of User Data
This Application shares User Data only with third parties carefully selected to ensure that they provide the same or equal protection of User Data as stated in this privacy policy and requested by applicable data protection laws. Further information on data processing and privacy practices by third parties can be found in their respective privacy policies.
Cookie Policy
This Application uses Trackers. To learn more, Users may consult the Cookie Policy.
Further Information for Users in the European Union
This section applies to all Users in the European Union, according to the General Data Protection Regulation (the “GDPR”), and, for such Users, supersedes any other possibly divergent or conflicting information contained in the privacy policy. Further details regarding the categories of Data processed, the purposes of processing, the categories of recipients of the Personal Data, if any, and further information about Personal Data can be found in the section titled “Detailed information on the processing of Personal Data” within this document.
Legal basis of processing
The Owner may process Personal Data relating to Users if one of the following applies:
- Users have given their consent for one or more specific purposes.
- provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
- processing is necessary for compliance with a legal obligation to which the Owner is subject;
- processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
- processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.
In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
Further information about retention time
Unless specified otherwise in this document, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on the Users’ consent.
Therefore:
- Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
- Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.
The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to fulfil a legal obligation or upon order of an authority.
Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.
The rights of Users based on the General Data Protection Regulation (GDPR)
Users may exercise certain rights regarding their Data processed by the Owner.
In particular, Users have the right to do the following, to the extent permitted by law:
- Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
- Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent.
- Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
- Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
- Restrict the processing of their Data. Users have the right to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
- Have their Personal Data deleted or otherwise removed. Users have the right to obtain the erasure of their Data from the Owner.
- Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance.
- Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.
Users are also entitled to learn about the legal basis for Data transfers abroad including to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.
Details about the right to object to processing
Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.
Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time, free of charge and without providing any justification. Where the User objects to processing for direct marketing purposes, the Personal Data will no longer be processed for such purposes. To learn whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.
How to exercise these rights
Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. Such requests are free of charge and will be answered by the Owner as early as possible and always within one month, providing Users with the information required by law. Any rectification or erasure of Personal Data or restriction of processing will be communicated by the Owner to each recipient, if any, to whom the Personal Data has been disclosed unless this proves impossible or involves disproportionate effort. At the Users’ request, the Owner will inform them about those recipients.
Further information for Users in Switzerland
This section applies to Users in Switzerland, and, for such Users, supersedes any other possibly divergent or conflicting information contained in the privacy policy.
Further details regarding the categories of Data processed, the purposes of processing, the categories of recipients of the personal data, if any, the retention period and further information about Personal Data can be found in the section titled “Detailed information on the processing of Personal Data” within this document.
The rights of Users according to the Swiss Federal Act on Data Protection
Users may exercise certain rights regarding their Data within the limits of law, including the following:
- right of access to Personal Data;
- right to object to the processing of their Personal Data (which also allows Users to demand that processing of Personal Data be restricted, Personal Data be deleted or destroyed, specific disclosures of Personal Data to third parties be prohibited);
- right to receive their Personal Data and have it transferred to another controller (data portability);
- right to ask for incorrect Personal Data to be corrected.
How to exercise these rights
Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. Such requests are free of charge and will be answered by the Owner as early as possible, providing Users with the information required by law.
Further information for Users in Brazil
This section of the document integrates with and supplements the information contained in the rest of the privacy policy and is provided by the entity running this Application and, if the case may be, its parent, subsidiaries and affiliates (for the purposes of this section referred to collectively as “we”, “us”, “our”).
This section applies to all Users in Brazil (Users are referred to below, simply as “you”, “your”, “yours”), according to the "Lei Geral de Proteção de Dados" (the "LGPD"), and for such Users, it supersedes any other possibly divergent or conflicting information contained in the privacy policy.
This part of the document uses the term “personal information“ as it is defined in the LGPD.
The grounds on which we process your personal information
We can process your personal information solely if we have a legal basis for such processing. Legal bases are as follows:
- your consent to the relevant processing activities;
- compliance with a legal or regulatory obligation that lies with us;
- the carrying out of public policies provided in laws or regulations or based on contracts, agreements and similar legal instruments;
- studies conducted by research entities, preferably carried out on anonymized personal information;
- the carrying out of a contract and its preliminary procedures, in cases where you are a party to said contract;
- the exercising of our rights in judicial, administrative or arbitration procedures;
- protection or physical safety of yourself or a third party;
- the protection of health – in procedures carried out by health entities or professionals;
- our legitimate interests, provided that your fundamental rights and liberties do not prevail over such interests; and
- credit protection.
To find out more about the legal bases, you can contact us at any time using the contact details provided in this document.
Categories of personal information processed
To find out what categories of your personal information are processed, you can read the section titled “Detailed information on the processing of Personal Data” within this document.
Why we process your personal information
To find out why we process your personal information, you can read the sections titled “Detailed information on the processing of Personal Data” and “The purposes of processing” within this document.
Your Brazilian privacy rights, how to file a request and our response to your requests
Your Brazilian privacy rights
You have the right to:
- obtain confirmation of the existence of processing activities on your personal information;
- access to your personal information;
- have incomplete, inaccurate or outdated personal information rectified;
- obtain the anonymization, blocking or elimination of your unnecessary or excessive personal information, or of information that is not being processed in compliance with the LGPD;
- obtain information on the possibility to provide or deny your consent and the consequences thereof;
- obtain information about the third parties with whom we share your personal information;
- obtain, upon your express request, the portability of your personal information (except for anonymized information) to another service or product provider, provided that our commercial and industrial secrets are safeguarded;
- obtain the deletion of your personal information being processed if the processing was based upon your consent, unless one or more exceptions provided for in art. 16 of the LGPD apply;
- revoke your consent at any time;
- lodge a complaint related to your personal information with the ANPD (the National Data Protection Authority) or with consumer protection bodies;
- oppose a processing activity in cases where the processing is not carried out in compliance with the provisions of the law;
- request clear and adequate information regarding the criteria and procedures used for an automated decision; and
- request the review of decisions made solely on the basis of the automated processing of your personal information, which affect your interests. These include decisions to define your personal, professional, consumer and credit profile, or aspects of your personality.
You will never be discriminated against, or otherwise suffer any sort of detriment, if you exercise your rights.
How to file your request
You can file your express request to exercise your rights free from any charge, at any time, by using the contact details provided in this document, or via your legal representative.
How and when we will respond to your request
We will strive to promptly respond to your requests.
In any case, should it be impossible for us to do so, we’ll make sure to communicate to you the factual or legal reasons that prevent us from immediately, or otherwise ever, complying with your requests. In cases where we are not processing your personal information, we will indicate to you the physical or legal person to whom you should address your requests, if we are in the position to do so.
In the event that you file an access or personal information processing confirmation request, please make sure that you specify whether you’d like your personal information to be delivered in electronic or printed form.
You will also need to let us know whether you want us to answer your request immediately, in which case we will answer in a simplified fashion, or if you need a complete disclosure instead.
In the latter case, we’ll respond within 15 days from the time of your request, providing you with all the information on the origin of your personal information, confirmation on whether or not records exist, any criteria used for the processing and the purposes of the processing, while safeguarding our commercial and industrial secrets.
In the event that you file a rectification, deletion, anonymization or personal information blocking request, we will make sure to immediately communicate your request to other parties with whom we have shared your personal information in order to enable such third parties to also comply with your request — except in cases where such communication is proven impossible or involves disproportionate effort on our side.
Transfer of personal information outside of Brazil permitted by the law
We are allowed to transfer your personal information outside of the Brazilian territory in the following cases:
- when the transfer is necessary for international legal cooperation between public intelligence, investigation and prosecution bodies, according to the legal means provided by the international law;
- when the transfer is necessary to protect your life or physical security or those of a third party;
- when the transfer is authorized by the ANPD;
- when the transfer results from a commitment undertaken in an international cooperation agreement;
- when the transfer is necessary for the execution of a public policy or legal attribution of public service;
- when the transfer is necessary for compliance with a legal or regulatory obligation, the carrying out of a contract or preliminary procedures related to a contract, or the regular exercise of rights in judicial, administrative or arbitration procedures.
Further information for Users in the United States
This part of the document integrates with and supplements the information contained in the rest of the privacy policy and is provided by the business running this Application and, if the case may be, its parent, subsidiaries and affiliates (for the purposes of this section referred to collectively as “we”, “us”, “our”).
The information contained in this section applies to all Users (Users are referred to below, simply as “you”, “your”, “yours”), who are residents in the following states: California, Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Nevada, Delaware, Iowa, New Hampshire, New Jersey, Nebraska and Montana.
For such Users, this information supersedes any other possibly divergent or conflicting provisions contained in the privacy policy.
This part of the document uses the term Personal Information (and Sensitive Personal Information).
Notice at collection
The following Notice at collection provides you with timely notice about the categories of Personal Information collected or disclosed in the past 12 months so that you can exercise meaningful control over our use of that Information.
While such categorization of Personal Information is mainly based on California privacy laws, it can also be helpful for anyone who is not a California resident to get a general idea of what types of Personal Information are collected.
-
Internet or other electronic network activity information
Personal Information collected or disclosed: Cookies, Usage Data, Trackers, Tracker, device information, shopping history, unique device identifiers for advertising (Google Advertiser ID or IDFA, for example), various types of Data, email address, various types of Data as specified in the privacy policy of the service, Data communicated while using the service, phone number, first name, last name, gender, date of birth, country, device logs, Universally unique identifier (UUID)
Purposes:
- Analytics
- Interaction with external social networks and platforms
- Remarketing and behavioral targeting
- Advertising
- Content commenting
- Tag Management
- Further information about Personal Data
- Handling payments
- Content performance and features testing (A/B testing)
- Interaction with online survey platforms
- Managing landing and invitation pages
- Platform services and hosting
- Social features
- Heat mapping and session recording
- RSS feed management
- Registration and authentication
- Hosting and backend infrastructure
- Displaying content from external platforms
- User database management
- Managing support and contact requests
- Commercial affiliation
- Infrastructure monitoring
- Traffic optimization and distribution
- Beta Testing
- Interaction with live chat platforms
- Interaction with data collection platforms and other third parties
Retention period: for the time necessary to fulfill the purpose
Sold or Shared ℹ️: Yes
Targeted Advertising: ℹ️: Yes
Third-parties: Google Inc., Facebook, Inc., Pinterest, AdRoll, Inc., Twitter, Inc., reddit inc., Disqus, Microsoft Corporation, Yahoo! Inc., Authorize.Net, PayPal Inc., SurveyMonkey Inc., Instapage, Inc., Automattic Inc., Hotjar Ltd., Criteo SA, Google LLC, Outbrain Inc., Taboola Inc., Oath Inc., Amazon, Quantcast Corporation, Amazon Web Services, Inc., Apple Inc., iubenda srl, Salesforce.com, inc., ShareAsale.com Inc., Wingify, Fonticons, Inc. , New Relic, Sucuri, Inc., Functional Software, Inc. , Pinterest, Inc., Sizmek Inc., Bounce Exchange, Inc
Service providers or contractors: This Application, this Application
-
Identifiers
Personal Information collected or disclosed: Tracker, Usage Data, device information, shopping history, unique device identifiers for advertising (Google Advertiser ID or IDFA, for example), various types of Data, Cookies, email address, various types of Data as specified in the privacy policy of the service, first name, last name, gender, phone number, address, country, state, ZIP/Postal code, city, date of birth, Data communicated while using the service, device logs, Universally unique identifier (UUID), Trackers, billing address, shipping address
Sensitive Personal Information collected or disclosed ℹ️: payment info
Purposes:
- Remarketing and behavioral targeting
- Managing contacts and sending messages
- Analytics
- Contacting the User
- Managing landing and invitation pages
- Advertising
- Handling payments
- Managing data collection and online surveys
- Beta Testing
Retention period: for the time necessary to fulfill the purpose
Sold or Shared ℹ️: Yes
Targeted Advertising: ℹ️: Yes
Third-parties: AdRoll, Inc., Twitter, Inc., Facebook, Inc., The Rocket Science Group, LLC., Google Inc., Instapage, Inc., PayPal Inc., Google LLC, Pinterest, Inc., Outbrain Inc., TikTok Inc.
Service providers or contractors: This Application, this Application
-
Commercial information
Personal Information collected or disclosed: Tracker, Usage Data, device information, shopping history, unique device identifiers for advertising (Google Advertiser ID or IDFA, for example), various types of Data, first name, last name, email address, billing address, shipping address
Sensitive Personal Information collected or disclosed ℹ️: payment info
Purposes:
- Remarketing and behavioral targeting
- Handling payments
Retention period: for the time necessary to fulfill the purpose
Sold or Shared ℹ️: Yes
Targeted Advertising: ℹ️: Yes
Third-parties: AdRoll, Inc., Google LLC
-
Biometric information
Personal Information collected or disclosed: first name, last name, gender, phone number, address, country, state, email address, ZIP/Postal code, city, Cookies, Usage Data, date of birth, various types of Data as specified in the privacy policy of the service, Data communicated while using the service, device logs, device information
Purposes:
- Contacting the User
- Beta Testing
Retention period: for the time necessary to fulfill the purpose
Sold or Shared ℹ️: Yes
Targeted Advertising: ℹ️: Yes
Third-parties: Google LLC
Service providers or contractors: This Application
ℹ️ You can read the definitions of these concepts inside the “Definitions and legal references section” of the privacy policy.
To know more about your rights in particular to opt out of certain processing activities and to limit the use of your sensitive personal information (“Limit the Use of My Sensitive Personal Information”) you can refer to the “Your privacy rights under US state laws” section of our privacy policy.
For more details on the collection of Personal Information, please read the section “Detailed information on the processing of Personal Data” of our privacy policy.
We won’t process your Information for unexpected purposes, or for purposes that are not reasonably necessary to and compatible with the purposes originally disclosed, without your consent.
What are the sources of the Personal Information we collect?
We collect the above-mentioned categories of Personal Information, either directly or indirectly, from you when you use this Application.
For example, you directly provide your Personal Information when you submit requests via any forms on this Application. You also provide Personal Information indirectly when you navigate this Application, as Personal Information about you is automatically observed and collected.
Finally, we may collect your Personal Information from third parties that work with us in connection with the Service or with the functioning of this Application and features thereof.
Your privacy rights under US state laws
You may exercise certain rights regarding your Personal Information. In particular, to the extent permitted by applicable law, you have:
- the right to access Personal Information: the right to know. You have the right to request that we confirm whether or not we are processing your Personal Information. You also have the right to access such Personal Information;
- the right to correct inaccurate Personal Information. You have the right to request that we correct any inaccurate Personal Information we maintain about you;
- the right to request the deletion of your Personal Information. You have the right to request that we delete any of your Personal Information;
- the right to obtain a copy of your Personal Information. We will provide your Personal Information in a portable and usable format that allows you to transfer data easily to another entity – provided that this is technically feasible;
- the right to opt out from the Sale of your Personal Information; We will not discriminate against you for exercising your privacy rights.
- the right to non-discrimination.
Additional rights for Users residing in California
In addition to the rights listed above common to all Users in the United States, as a User residing in California, you have
- The right to opt out of the Sharing of your Personal Information for cross-context behavioral advertising;
- The right to request to limit our use or disclosure of your Sensitive Personal Information to only that which is necessary to perform the services or provide the goods, as is reasonably expected by an average consumer. Please note that certain exceptions outlined in the law may apply, such as, when the collection and processing of Sensitive Personal Information is necessary to verify or maintain the quality or safety of our service.
Additional rights for Users residing in Virginia, Colorado, Connecticut, Texas, Oregon, Nevada, Delaware, Iowa, New Hampshire, New Jersey, Nebraska and Montana
In addition to the rights listed above common to all Users in the United States, as a User residing in Virginia, Colorado, Connecticut, Texas, Oregon, Nevada, Delaware, Iowa, New Hampshire, New Jersey, Nebraska and Montana you have
- The right to opt out of the processing of your personal information for Targeted Advertising or profiling in furtherance of decisions that produce legal or similarly significant effects concerning you;
- The right to freely give, deny or withdraw your consent for the processing of your Sensitive Personal Information. Please note that certain exceptions outlined in the law may apply, such as, but not limited to, when the collection and processing of Sensitive Personal Information is necessary for the provision of a product or service specifically requested by the consumer.
Additional rights for users residing in Utah and Iowa
In addition to the rights listed above common to all Users in the United States, as a User residing in Utah and Iowa, you have
- The right to opt out of the processing of your Personal Information for Targeted Advertising;
- The right to opt out of the processing of your Sensitive Personal Information. Please note that certain exceptions outlined in the law may apply, such as, but not limited to, when the collection and processing of Sensitive Personal Information is necessary for the provision of a product or service specifically requested by the consumer.
How to exercise your privacy rights under US state laws
To exercise the rights described above, you need to submit your request to us by contacting us via the contact details provided in this document.
For us to respond to your request, we must know who you are. We will not respond to any request if we are unable to verify your identity and therefore confirm the Personal Information in our possession relates to you. You are not required to create an account with us to submit your request. We will use any Personal Information collected from you in connection with the verification of your request solely for verification and shall not further disclose the Personal Information, retain it longer than necessary for purposes of verification, or use it for unrelated purposes.
If you are an adult, you can make a request on behalf of a child under your parental authority.
How to exercise your rights to opt out
In addition to what is stated above, to exercise your right to opt-out of Sale or Sharing and Targeted Advertising you can also use the privacy choices link provided on this Application.
If you want to submit requests to opt out of Sale or Sharing and Targeted Advertising activities via a user-enabled global privacy control, such as for example the Global Privacy Control (“GPC”), you are free to do so and we will abide by such request in a frictionless manner.
How and when we are expected to handle your request
We will respond to your request without undue delay, but in all cases within the timeframe required by applicable law. Should we need more time, we will explain to you the reasons why, and how much more time we need.
Should we deny your request, we will explain to you the reasons behind our denial (where envisaged by applicable law you may then contact the relevant authority to submit a complaint).
We do not charge a fee to process or respond to your request unless such request is manifestly unfounded or excessive and in all other cases where it is permitted by the applicable law. In such cases, we may charge a reasonable fee or refuse to act on the request. In either case, we will communicate our choices and explain the reasons behind them.
Additional information about Data collection and processing
Legal action
The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Application or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.
Additional information about User's Personal Data
In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.
System logs and maintenance
For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Application (System logs) or use other Personal Data (such as the IP Address) for this purpose.
Information not contained in this policy
More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.
Changes to this privacy policy
The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Application and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.
Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.
Definitions and legal references
Personal Data (or Data) / Personal Information (or Information)
Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
Sensitive Personal Information
Sensitive Personal Information means any Personal Information that is not publicly available and reveals information considered sensitive according to the applicable privacy law.
Usage Data
Information collected automatically through this Application (or third-party services employed in this Application), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.
User
The individual using this Application who, unless otherwise specified, coincides with the Data Subject.
Data Subject
The natural person to whom the Personal Data refers.
Data Processor (or Processor)
The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.
Data Controller (or Owner)
The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.
This Application
The means by which the Personal Data of the User is collected and processed.
Service
The service provided by this Application as described in the relative terms (if available) and on this site/application.
Sale
Sale means any exchange of Personal Information by the Owner to a third party, for monetary or other valuable consideration, as defined by the applicable privacy US state law. Please note that the exchange of Personal Information with a service provider pursuant to a written contract that meets the requirements set by the applicable law, does not constitute a Sale of your Personal Information.
Sharing
Sharing means any sharing, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer's Personal Information by the business to a third party for cross-context behavioral advertising, whether for monetary or other valuable consideration, including transactions between a business and a third party for cross-context behavioral advertising for the benefit of a business in which no money is exchanged, as defined by the California privacy laws. Please note that the exchange of Personal Information with a service provider pursuant to a written contract that meets the requirements set by the California privacy laws, does not constitute sharing of your Personal Information.
Targeted advertising
Targeted advertising means displaying advertisements to a consumer where the advertisement is selected based on Personal Information obtained from that consumer’s activities over time and across nonaffiliated websites or online applications to predict such consumer’s preferences or interests, as defined by the applicable privacy US state law.
European Union (or EU)
Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.
Cookie
Cookies are Trackers consisting of small sets of data stored in the User's browser.
Tracker
Tracker indicates any technology - e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that enables the tracking of Users, for example by accessing or storing information on the User’s device.
Legal information
This privacy statement has been prepared based on provisions of multiple legislations.
This privacy policy relates solely to this Application, if not stated otherwise within this document.
Latest update: October 24, 2024
Disclaimer
Website Contents
Automated Pet Care Products, LLC., (“Whisker”) strives to provide only the most accurate information on this website. However, no representation is made that the information on this site is always the latest available. The visitor is responsible for verifying the accuracy of any information on which he or she intends to rely.
Whisker reserves the right to change product features, descriptions, and performance displayed on this website, and the terms and conditions under which the products are offered, at any time and without prior notice.
Newsletter
Whisker may contact you with an electronic copy of our newsletter within 90 days of placing an order at which time you will be given the choice to opt out of any further solicitation from us.
Although every effort is made to review the Litter-Robot™ website carefully for typographical and other errors, please be aware that there may be such errors in this site. We advise that you verify information upon which you intend to place any sort of reliance before acting.
This website may contain notices about copyright and proprietary information. Please take note of these notices and comply with them.
External Websites
This website contains links to 'external' sites. These sites were not created by Whisker, and we cannot be held responsible for their content, nor should the existence of a link imply any form of endorsement of the site, its content, or the party sponsoring it. The links are provided for the convenience of the visitors to the Litter-Robot™ site only.
Terms & Conditions
Last updated: November 30, 2023
- Welcome. Automated Pet Care Products, LLC ("Whisker" or "Company") recommends that you read the following terms and conditions carefully. By accessing or using our mobile application (the “App”), the Litter-Robot.com website, the litterbox.com website, or any other website or social media page or account operated by Whisker (collectively, the “Websites”), or using Whisker's products and services (collectively with the App and Websites, the “Service”), you agree to be bound by these terms (the "Terms of Service" or the "Agreement"). This Agreement constitutes a legally-binding contract between you and Whisker. If you do not understand this Agreement, or do not agree to be bound by it or the Privacy Policy, you may not access or use the App or Websites. This Agreement contains a mandatory arbitration of disputes provision that requires the use of arbitration on an individual basis to resolve disputes, rather than jury trials or class actions, and also limits the remedies available to you in the event of a dispute. See Section 22 (Dispute Resolution) for full details.
- Privacy Policy. By using the App and/or Websites, you consent to the collection and use of certain information about you, as specified in Whisker's Privacy Policy (the "Privacy Policy"), which is incorporated into this Agreement by reference. The Privacy Policy is available on the App under the “Settings” menu and is available on the Websites at https://www.litter-robot.com/legal.html and https://litterbox.com/legal.html.
- Changes to Agreement and Privacy Policy. Internet technology and the applicable laws, rules, and regulations change frequently. Whisker reserves the right to change this Agreement and its Privacy Policy at any time upon notice to you (including by posting a new version or sending you a change notice). It is your responsibility to review this Agreement and the Privacy Policy periodically. If at any time you find either this Agreement or the Privacy Policy unacceptable, you must immediately cease accessing the App and Websites. Unless Whisker obtains your express consent, any revised Privacy Policy will apply only to information collected by Whisker after the revised Privacy Policy takes effect, and not to information collected under any earlier versions of the Privacy Policy.
- Eligibility.
- By accessing and/or using the App or Websites, including by doing so after accessing this Agreement, you represent and warrant that you are at least 18 years old, and are otherwise legally qualified to enter into and form contracts under applicable law.
- Corporate Use. If you are using the App or Websites on behalf of a company, you further represent and warrant that you are authorized to act and enter into contracts on behalf of that company.
- License. Subject to your compliance with these Terms of Service, Whisker grants you a non-exclusive, non-sublicensable, revocable as stated in this Agreement, non-transferable license to access and use the App and/or Websites. No part of the App or Websites may be reproduced, duplicated, copied, modified, sold, resold, distributed, transmitted, or otherwise exploited for any commercial purpose without the prior express written consent of Whisker. All rights not expressly granted in this Agreement are reserved by Whisker. Without limitation, this Agreement grants you no rights to the intellectual property of Whisker or any other party, except as expressly stated in this Agreement. The license granted in this section is conditioned on your compliance with this Agreement. Your rights under this section will immediately terminate if, in the sole judgment of Whisker, you have breached any provision of this Agreement.
- Automatic Software Updates- Whisker may, in its sole discretion from time to time, provide updates, patches, fixes, and other modifications to the Service (collectively “Updates”), but has no obligation to do so. Any Update will be subject to these Terms & Conditions. Updates may be automatically installed without providing any additional notice or obtaining any additional consent from you, and you hereby consent to these automatic Updates. If you do not want such Updates, you must terminate your Account with us and stop using the Service. To the extent that any updates are not automatically installed, you may be required to install those updates to continue use of, or access the full functionality of, the Service.
- Payments. All transmissions of payment information through the App or Websites are secured with Internet-standard TLS (also known as HTTPS) encryption. Whisker collects your name, address, and payment information to process your transaction. You agree not to use any fraudulent, stolen, or falsified payment information in submitting any order or other transaction to Whisker.
- Subscription Plans. Whisker may offer certain products (for example, litter) on a (“Subscription Plan”) so that you can receive recurring shipments (for example, once per month), according to the Subscription Plan selected by you at the time of purchase. If you choose to enroll in a Subscription Plan, you understand and agree that, in addition to your first purchase, your credit or debit card on file will be charged for additional shipments without obtaining further permission or confirmation from you.
- Changes and Cancellation. To change or cancel a Subscription Plan, you may log into your account via the App or Websites and make changes there. You may also email us at orders@Litter-Robot.com, for Subscription Plans provided through the Litter-Robot.com Website, or at cancel@litterbox.com for Subscription Plans provided through the litterbox.com Website. Changes and cancellations must be made no later than three (3) business days in advance of the next scheduled shipment to allow Whisker time to process your change or cancellation.
- Notifications Before Shipping. Whisker will notify you by email at least 5 day before your credit or debit card is charged for the next shipment.
- Plan Changes. Whisker reserves the right, in its sole discretion, to change the recurring fees associated with your Subscription Plan; however, such changes will only be made after notice of the fee change is provided to you by email with sufficient time for you to cancel or change your Subscription Plan before the fee change takes effect. Whisker also reserves the right, in its sole discretion, to cancel a particular Subscription Plan altogether (for example, when a product is no longer available).
- Shipping & Refunds.
- Shipping. Most orders are shipped within 7 to 10 business days.
- Refund Policy. Please see Whisker's Refund Policy Page for complete details on requesting and processing refunds and returns, including important deadlines. The Refund Policy is incorporated herein by reference.
- No Refund or Exchanges on Cat Litter, Catnip, Cat Toys, or Apparel. Due to hygienic reasons, ALL SALES OF CAT LITTER, CATNIP PRODUCTS, CAT TOYS, AND APPAREL ARE FINAL AND NO REFUNDS WILL BE ISSUED OR RETURNS OR EXCHANGES ACCEPTED.
- No Refund or Exchanges on Select and Opened Furniture, Select and Opened Pet Accessories, Opened Sprays and Wipes. ALL SALES FINAL ON NON-CONCEALER FURNITURE ITEMS PURCHASED ON OR AFTER 10/26/2022: Cat Orb, Cat Silo, Cat Shelf (2 Pack), Cat Side Table, Cat Pyramid, Cat Tower, Barn Door Dog Crate, Barrister Dog Crate. ALL SALES FINAL ON SELECT PET ACCESSORIES PURCHASED ON OR AFTER 11/9/2022: Pet Food Mat, Litter Mat, Memory Foam Bed, Corduroy Cat Tunnel, Fancy Cat Sac, Large Pet Food Mat. NO REFUNDS WILL BE ISSUED OR RETURNS OR EXCHANGES ACCEPTED ON ALL FURNITURE ONCE THE BOX HAS BEEN OPENED. NO REFUNDS WILL BE ISSUED OR RETURNS OR EXCHANGES ACCEPTED ON SPRAYS OR WIPES ONCE THE CONTAINER HAS BEEN OPENED.
- Wholesales & Retailers.
- Distribution Program. To protect customers and its own goodwill, Whisker's products are only available for purchase through Whisker and its authorized distributors and retailers. Whisker's authorized distributors bear one of the following designations: (i) Exclusive Distributors, which are exclusively certified to sell and service in a specific geographic region (e.g., Europe), (ii) Authorized Distributors, which are certified to sell and service in a specific geographic region, but not exclusively, (iii) Authorized Sales Agents, which are certified only to sell in a specific geographic region, and (iv) Local Distribution Partners, which are certified only to sell in a specific geographic region. For purposes of this Agreement, Exclusive Distributors, Authorized Distributors, Authorized Sales Agents, and Local Distribution Partners are collectively referred to herein as “Authorized Distributors.”
- Authorized Distributor Application. If you are a retailer or wholesaler interested in offering the Whisker products to your customers, please contact us at sales@Whisker.com. Please note, at this time, we are not accepting any online-only resellers in the United States. Information about international resale is available at https://www.litter-robot.com/international.html.
- Reseller Agreement Governs. Whisker may require you to enter into a separate reseller agreement (the “Reseller Agreement”) regarding your appointment as an Authorized Distributor. In the event of any conflict between the Reseller Agreement and this Agreement, the terms of the Reseller Agreement shall govern.
- Prohibition on Resale by Unauthorized Distributors. To the fullest extent permissible under applicable law, you represent and warrant that (i) your purchase of any products from Whisker, including through the Websites or App, are for personal, household use only, (ii) you will not distribute or resell any Whisker product in new condition through any online marketplace, including, without limitation, on Amazon.com or eBay.com and other marketplaces, (iii) you will not make any false claims of affiliation with or endorsement by Whisker, (iv) you will not advertise or sell any Whisker product with an altered or removed serial number or UPC Code, (v) you understand and agree that any unauthorized distribution or resale as described herein voids all warranties associated with the Whisker products at issue, and (vi) you will not run any advertising for the Litter-Robot on any paid search or media platform. Any violation of this Section constitutes a material breach of this Agreement. Subject to and without waiving the provisions of this Section, nothing herein shall prohibit sales by Authorized Distributors or prohibit lawful resale of used Whisker products by a bona fide purchaser (e.g., at garage sales or through online classifieds).
- No Reliance on Third Party Content. The App or Websites may contain or be linked with the content, mobile apps or websites of other users and third parties (collectively, "Third-Party Content"), some of whom may have established relationships with Whisker and some of whom may not.
- Third-Party Content in the Services. Opinions, advice, statements, or other information made available through the Services by third parties are those of their respective authors and should not necessarily be relied upon. Those third-party authors are solely responsible for their Third-Party Content. Whisker does not: (i) guarantee the accuracy, completeness, or usefulness of any Third-Party Content accessible on or through the Services, or (ii) adopt, endorse, or accept responsibility for such Third-Party Content.
- Third-Party Content Offsite. Whisker does not have control over the content and performance of Third-Party Content on the apps or websites of third parties. Whisker has not reviewed, and cannot review or control, all of the material, including computer software or other goods or services, made available on such Third-Party Content. Accordingly, Whisker does not represent, warrant, or endorse any Third-Party Content, or the accuracy, currency, content, fitness, lawfulness, or quality of the information, material, goods, or services available through Third-Party Content.
- Third-Party Content Disclaimer. Whisker disclaims, and you agree to assume, all responsibility and liability for any damages or other harm, whether to you or to third parties, resulting from your use of Third-Party Content.
- Whisker Content. All content and other materials available through the App or Websites, including without limitation, performance measurements or statistics related to your device(s), and information about the size, weight, device usage or health of your cat (collectively, “Whisker Content”) is intended to provide you with helpful information about your device or cat, but is not a substitute for common sense or veterinary advice. Whisker Content is not intended to have the accuracy of a scientific measurement device and may be inaccurate or incomplete due to a variety of factors, including those outside of Whisker’s knowledge or control.
- User Account, Accuracy, and Security.
- User Account. To access and use certain parts of the App or Websites, or to place an order or enter into a subscription plan, you may be asked to create a user account ("Account"), and to provide information that personally identifies you ("Personal Information").
- Account Information Accuracy. You represent and warrant that all user information you provide in connection with your Account and your use of the App or Websites is current, complete, and accurate, and you agree that you will update that information as necessary to maintain its completeness and accuracy by updating your personal profile. You agree that you will not submit any fake content (including without limitation any Account, username, likeness, or profile) to willfully and credibly impersonate another person, whether actual or fictitious. If Whisker believes in its sole discretion that the information you provide is not current, complete, or accurate, Whisker has the right to refuse you access to the App or Websites, or to terminate or suspend your access at any time, or both. For additional information on your ability and rights to access, update, and correct your Personal Information, see the Privacy Policy.
- Account Security. To use certain parts of the Services, you may be asked to provide a username, password, and possibly other information to secure your Account. You are entirely responsible for maintaining the confidentiality of your password and other login credentials. You may not use the username or password of any other person, nor may you share your username and password, nor may you circumvent any authentication mechanism requiring the entry of usernames, passwords, or any other information to gain unauthorized access to the App or Websites. You agree to notify Whisker immediately of any unauthorized use of your Account. Whisker shall not be liable for any loss that you incur because of someone else using your Account, either with or without your knowledge. You may be held liable for any losses incurred by Whisker, its affiliates, officers, directors, employees, consultants, agents, and representatives due to someone else's use of your Account.
- Your Content and Reviews.
- Your Content.From time to time, and at its sole discretion, Whisker may authorize you and other users to upload, submit, share or post reviews, comments, ratings, and other content (“Your Content”) via the Website, App, and/or other parts of the Services. Your Content also includes all media (for example, stories, videos, photos, animations, memes, and written accounts) that you share with or submit to Whisker as part of participating in any contest or promotion. You are always the owner of Your Content; however, in order for Whisker to allow you to submit or share Your Content via the Services, Whisker requires the following permissions and warranties from you:
- Non-Infringing. You represent and warrant thatYour Content does not infringe on the intellectual property rights of others, is not illegal, obscene, threatening, defamatory, does not invade the privacy of others (e.g., doxing), does not contain a commercial solicitation or other form of “spam” messages, or otherwise violate the Prohibited Uses section below. You agree to indemnify, defend, and hold harmless Whisker for and against all claims asserted by third parties that arise out of or relate to Your Content. Whisker reserves the right to remove or edit Your Content but has no obligation to do so and does not conduct such reviews as a matter of practice.
- License to Your Content. You are always the owner of Your Content; however, Whisker requires the following license from you in order to be able to display Your Content via the Services and in other media: You grant to Whisker a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, perform, translate, create derivative works from, distribute and display Your Content throughout the world in any media now existing or in the future created. Pursuant to this License, Whisker may repost Your Content, including your product reviews and contest or sweepstakes submissions, on Whisker's other Websites, on social media accounts and pages controlled by Whisker, on Whisker’s YouTube channel, or in Whisker's online, print, and broadcast advertising. In such instances, Whisker will only use your photo (if uploaded by you), your first name and your last initial in conjunction with Your Content, unless other identification or attribution is expressly authorized by you. No commission, royalty, or other payment shall be required of Whisker in exchange for such use. Additional information about Whisker's sharing of Your Content with others is available in the Privacy Policy.
- Reviews and Comments. With respect to any product reviews or comments provided by you to Whisker as part of Your Content, you represent and warrant that such reviews or comments are true and accurately represent your experience as a bona fide user of the Product. You understand and agree that, pursuant to the license granted above, Whisker will have the right to republish all or part of your reviews and comments on the Websites, Whisker's social media accounts, advertising, and other media as Whisker deems fit.
- Consent to Receive Communications, Including by Email, Text and Mail. By registering for an Account and providing your name, email, postal or residential address, and/or phone number through the App or Websites, you expressly consent to receive electronic and other communications from Whisker periodically, including email and mail. Whisker may also obtain your separate express consent to receive communications from Whisker, including marketing, by text message to the mobile number you provide to Whisker, where messaging and data rates may apply, dependent upon your cellular plan. These communications will be about the Service, new product offers, promotions, and other matters. Whisker reserves the right to cross-promote the App and Websites; for example, if you purchase a product on Litter-Robot.com, you may receive marketing messages for products available on litterbox.com. You may opt out of receiving electronic communications at any time by following the unsubscribe instructions contained in each communication, or by sending an email to UNSUBSCRIBE@Whisker.com. You agree that these electronic communications satisfy any legal requirements that communications or notices to you be in writing.
- Prohibited Uses. Whisker imposes certain restrictions on your use of the App or Websites. Any violation of this section may subject you to civil and/or criminal liability. The following are expressly prohibited:
- providing false, misleading, or inaccurate information to Whisker or any other person in connection with the Service;
- impersonating, or otherwise misrepresenting affiliation, connection, or association with, any person or entity;
- modifying or changing the placement and location of any advertisement posted through the App or Websites;
- harvesting or otherwise collecting information about users, including email addresses and phone numbers;
- without express written permission from Whisker, using or attempt to use any engine, software, tool, agent, or other device or mechanism (including without limitation browsers, spiders, robots, avatars, or intelligent agents) to harvest or otherwise collect information from the App or Websites for any use, including without limitation use on Third-Party Content;
- accessing content or data not intended for you, or logging into a server or account that you are not authorized to access;
- attempting to probe, scan, or test the vulnerability of the App or Websites, or any associated system or network, or breaching security or authentication measures without proper authorization;
- interfering or attempt to interfere with the use of the App or Websites by any other user, host, or network, including (without limitation) by submitting malware or exploiting software vulnerabilities;
- forging, modifying, or falsifying any network packet or protocol header or metadata in any connection with, or transmission to, the App or Websites (for example, SMTP email headers, HTTP headers, or Internet Protocol packet headers);
- attempting to modify, reverse-engineer, decompile, disassemble, or otherwise reduce or attempt to reduce to a human-perceivable form any of the source code used by the Company Parties in providing the App or Websites, including without limitation any fraudulent effort to modify software or any other technological mechanism for measuring the number of impressions generated by individual content and/or the overall Service to determine and/or audit advertising revenues and payments, if applicable;
- creating additional accounts to promote your (or another's) business, or causing others to do so; or
- paying anyone for interactions on the App or Websites.
- Intellectual Property. If you believe any content in this Website contains material that infringes your copyrighted work, please click here to review our DMCA policy and learn how to submit a takedown request.
- Compliance with Law.
- You represent and warrant that, when using the App or Websites, you will obey all applicable laws and respect the intellectual property rights of others. Your use of the App and/or Websites is at all times governed by and subject to copyright and other intellectual property laws. You agree not to upload, post, transmit, display, perform, or distribute any content, information, or other materials in violation of any third party's copyrights, trademarks, or other intellectual property or proprietary rights.
- Trademarks. Whisker, Litterbox.com, Litter-Robot and related trade names, trademarks, and logos (collectively, the "Company Marks") are trademarks or registered trademarks of Whisker. Other trademarks, service marks, graphics, logos, and domain names appearing anywhere on, through, or in connection with the App or Websites may be the trademarks of third parties. Neither your use of the App or Websites nor this Agreement grant you any right, title, or interest in, or any license to reproduce or otherwise use, the Company Marks or any third-party trademarks, service marks, graphics, logos, or domain names. You agree that any goodwill in the Company Marks generated as a result of your use of the App or Websites will inure to the benefit of Whisker, and you agree to assign, and do assign, all such goodwill to Whisker. You shall not at any time, nor shall you assist others to, challenge Whisker's right, title, or interest in, or the validity of, the Company Marks.
- Copyrighted Materials; Copyright Notice. All content and other materials available through the App or Websites, including without limitation the Whisker logo, photographs, design, text, graphics, and other files, and their selection, arrangement, and organization, are either owned by Whisker or are the property of Whisker's licensors and suppliers. Except as explicitly provided, neither your use of the App or Websites nor this Agreement grant you any right, title, or interest in any such materials.
- Compliance with Law.
- Product Warranties.
- WhiskerCare™ 1-Year Coverage. Information about the WhiskerCare™ 1-year coverage plan and the optional purchase of extended WhiskerCare™ coverage is available at https://www.litter-robot.com/warranty.html. Jurisdictions: Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary by jurisdiction.
- Warranty-Voiding Modifications. You understand and agree that modifications that may affect the original function (including proper function of safety features) of any Whisker product may VOID the original warranty, if any, and any additional warranty coverage purchased by you, at the sole discretion of Whisker. You understand and agree not to (i) modify or tamper with the safety features of any Whisker product or (ii) purchase any modified product from a third-party reseller. You assume all risk that the product has been modified and all warranties voided when you purchase from a third-party reseller instead of directly from Whisker, whether or not you have actual knowledge that such a modification has been performed.
- WhiskerCare™ Coverage. The following are covered under both the 1-year coverage plan, and the optional purchase of extended WhiskerCare™: Accidental damage, material/workmanship defects, power surges, mechanical and electrical breakdowns, software support, natural disasters.
- Disclaimers; Limitation of Liability.
- Product Images. Please note that all product images on the App and Websites are for illustration purposes only and actual products may vary due to differences in monitor settings and lighting, enhancements or other changes to the product, packaging updates, or other changes. Whisker disclaims all warranty or liability for such differentiations between the product images and the actual product received.
- Disclaimer of Warranties. Except as expressly provided in Section 17.1, and subject to the limitations of 17.2, Whisker, on behalf of itself and its licensors and suppliers, expressly disclaims any and all warranties, express or implied, regarding the Service or any Whisker Product, arising by operation of law or otherwise, including without limitation any and all implied warranties of merchantability, fitness for a particular purpose, non-infringement, no encumbrance, or title, in addition to any warranties arising from a course of dealing, usage, or trade practice. You understand and agree that you are exclusively responsible for training your pet to use Whisker's products and Whisker shall not be liable for any damages related to the same, including, without limitation, damages caused by your pet eliminating in or on surfaces other than the intended product. Neither Whisker nor its licensors or suppliers warrants that the Service will meet your requirements, or that the operation of the Service will be uninterrupted or error-free. Whisker disclaims all implied liability for damages arising out of the furnishing of the Service pursuant to this Agreement, including without limitation, mistakes, omissions, interruptions, delays, tortious conduct, errors, representations, or other defects arising out of the failure to furnish the Service, whether caused by acts of commission or omission, or any other damage occurring. Whisker shall not be liable for any indirect, incidental, special, consequential, or punitive damages (including without limitation damages for lost profits or lost revenues), whether caused by the acts or omissions of Whisker, Company Parties, or Whisker users, or their agents or representatives.
- Assumption of Risk; Release. You knowingly and freely assume all risk when using the Service. You, on behalf of yourself, your personal representatives, and your heirs, voluntarily agree to release, waive, discharge, hold harmless, defend, and indemnify Whisker and its stockholders, officers, directors, employees, agents, affiliates, consultants, representatives, sublicensees, successors, and assigns (collectively, the "Company Parties" ) from any and all claims, actions, or losses for bodily injury, property damage, wrongful death, emotional distress, loss of privacy, or other damages or harm, whether to you or to third parties, that may result from your use of the Service.
- Whisker Content. By using the Website, App, or devices purchased from Whisker, you acknowledge and agree that Whisker makes no representations or warranties as to the reliability, accuracy, or completeness of any Whisker Content. To the fullest extent permitted by law, Whisker shall not be responsible or liable for your reliance on Whisker Content.
- Limitation of Liability. In no event shall Whisker or its licensors or suppliers be liable to you for any claims arising from your use with the Service or any Whisker products, including without limitation for special, incidental, or consequential damages, lost profits, lost data or confidential or other information, loss of privacy, costs of procurement of substitute goods or services, failure to meet any duty including without limitation of good faith or of reasonable care, negligence, or otherwise, regardless of the foreseeability of those damages or of any advice or notice given to Whisker or its licensors and suppliers arising out of or in connection with your use of the Service or any Whisker products. For example, Whisker will not be liable for any property damage caused by your pet, such as urine stains on flooring or upholstery, if either the Whisker product malfunctions or your pet is not successfully trained to use the Whisker product. This limitation shall apply regardless of whether the damages arise out of breach of contract, tort, or any other legal theory or form of action. You agree that this limitation of liability represents a reasonable allocation of risk and is a fundamental element of the basis of the bargain between Whisker and you. The Service and the Whisker products would not be provided without such limitations.
- Application of Disclaimers. The above disclaimers, waivers, and limitations do not in any way limit any other disclaimer of warranties or any other limitation of liability in any other agreement between you and Whisker or between you and any of Whisker's licensors and suppliers. Some jurisdictions may not allow the exclusion of certain implied warranties or the limitation of certain damages, so some of the above disclaimers, waivers, and limitations of liability may not apply to you. Whisker's licensors and suppliers are intended third-party beneficiaries of these disclaimers, waivers, and limitations. No advice or information, whether oral or written, obtained by you through the Service or otherwise shall alter any of the disclaimers or limitations stated in this section.
- Your Representations and Warranties. You represent and warrant that your use of the Service will be in accordance with this Agreement and any other Whisker policies, and with any applicable laws or regulations.
- Indemnification. Without limiting any indemnification provision of this Agreement, you agree to defend, indemnify, and hold harmless Whisker and the Company Parties from and against any and all claims, actions, demands, causes of action, and other proceedings ( collectively "Claims"), including but not limited to legal costs and fees, and providing sole and exclusive control of the defense of any action to Whisker, including the choice of legal counsel and all related settlement negotiations, arising out of or relating to: (i) your breach of this Agreement; (ii) your access to or use of the App or Websites; (iv) your provision to the Company Parties of Your Content, information or other data; (v) your violation or alleged violation of any applicable law or regulation; or (vi) your violation or alleged violation of any third party's copyrights, trademarks, privacy or other rights. The Company Parties each have the individual right, but not the obligation, to participate through counsel of their choice in any defense by you of any Claim. You may not settle any Claim without the prior written consent of the concerned Company Parties.
- Dispute Resolution.
- Binding Arbitration.If you and Whisker cannot resolve through negotiations a Claim or other dispute, including regarding your use of the App or Websites, or your purchase or use of any Whisker products, either party may elect to have the Claim or dispute finally and exclusively resolved by binding arbitration. Any election to arbitrate by one party shall be final and binding on the other(s). You acknowledge that without this provision, you would have the right to sue in court with a jury trial or to participate in a class action.
The arbitration shall be commenced and conducted through JAMS (www.jamsadr.org) under the Streamlined Rules, as modified by this agreement to arbitrate. All remedies available to the parties under applicable federal, state or local laws shall remain available in arbitration. The parties shall each participate in the selection of a neutral arbitrator pursuant to the Streamlined Rules. Unless you and the Whisker agree otherwise in writing, the final arbitration hearing shall take place in person at the JAMS facility located in or nearest to your city of residence. If you initiate arbitration against Whisker, you will be required to pay an initial fee of $250 (unless you qualify for a waiver), and all other arbitration costs (including any remaining JAMS Case Management Fee and all professional fees for the arbitrator’s services) shall be paid as determined by the arbitrator. If Whisker initiates arbitration against you, Whisker shall pay all costs associated with the arbitration. If JAMS is unavailable to arbitrate a dispute or claim, you and Whisker agree to arbitrate using an alternative arbitral forum. Regardless of the outcome of the arbitration, you and Whisker will each pay your own attorneys’ fees and costs unless an award of attorneys’ fees is available under applicable statute. The arbitrator’s award will consist of a written statement stating the disposition of each Claim. The award will also provide a concise written statement of the essential findings and conclusions on which the award is based. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. Either party may litigate to compel arbitration in a Court of Competent Jurisdiction, to stay proceedings pending arbitration, or to modify, confirm, vacate, or enter judgment on the award entered by the arbitrator. - Restriction Against Joinder of Claims. You and Whisker agree that any arbitration shall be limited to each Claim individually. You and Whisker agree that each may bring claims against the other in your or Whisker's individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.
- Remedies in Aid of Arbitration; Equitable Relief. This agreement to arbitrate will not preclude you or Whisker from seeking provisional remedies in aid of arbitration, including without limitation orders to stay a court action, compel arbitration, or confirm an arbitral award, from a Court of Competent Jurisdiction. "Court of Competent Jurisdiction" means any federal or state court: (1) that has jurisdiction over the subject matter; and (2) that is located in Oakland County, Michigan.
- Choice of Law; Venue for any Judicial Proceeding. This Agreement, including without limitation this Agreement's interpretation, shall be treated as though this Agreement were executed and performed in the State of Michigan, and shall be governed by and construed in accordance with the laws of the State of Michigan without regard to its conflict of law principles. The language in this Agreement shall be interpreted in accordance with its fair meaning and not strictly for or against either party. The proper venue for any judicial action arising out of, relating to, or in connection with this Agreement will be the state and federal courts located in or nearest to Oakland County, Michigan. The parties stipulate to, and agree to waive any objection to, the personal jurisdiction and venue of such courts, and further expressly submit to extraterritorial service of process.
- Binding Arbitration.If you and Whisker cannot resolve through negotiations a Claim or other dispute, including regarding your use of the App or Websites, or your purchase or use of any Whisker products, either party may elect to have the Claim or dispute finally and exclusively resolved by binding arbitration. Any election to arbitrate by one party shall be final and binding on the other(s). You acknowledge that without this provision, you would have the right to sue in court with a jury trial or to participate in a class action.
- Termination.
- By Company. Without limiting any other provision of this Agreement, Whisker reserves the right to, in Whisker's sole discretion and without notice or liability, deny the use of the App or Websites to any person for any reason or for no reason at all, including without limitation for any breach or suspected breach of any representation, warranty, or covenant contained in this Agreement, or of any applicable law or regulation.
- Automatic Termination Upon Breach by You. This Agreement shall automatically terminate if you breach any of this Agreement's representations, warranties, or covenants. Such termination shall be automatic, and shall not require any action by Whisker.
- By You. You may terminate this Agreement and your rights under it at any time, for any or no reason at all, by providing to Whisker notice of your intention to do so, in the manner required by Section 22 (Notices).
- Effect of Termination. Any termination of this Agreement automatically terminates all rights and licenses granted to you under this Agreement, including all rights to use the App or Websites. Upon termination, Whisker may, but has no obligation to, in Whisker's sole discretion, rescind any Services and/or delete from Whisker's systems all your Personal Information and any other files or information that you made available to Whisker or that otherwise relate to your use of the App or Websites. Upon termination, you shall cease any use of the App or Websites. After termination, Whisker reserves the right to exercise whatever means it deems necessary to prevent your unauthorized use of the App or Websites, including without limitation technological barriers such as IP blocking and direct contact with your Internet Service Provider.
- Survival. Upon termination, all rights and obligations created by this Agreement will terminate, except that the following Sections will survive any termination of this Agreement: Sections 1–2, 8, 9.4, 10, 11.3 and 12–23.
- Notices. All notices required or permitted to be given under this Agreement must be in writing.
- Whisker shall give any notice by email sent to the most recent email address, if any, provided by the intended recipient to Whisker. You agree that any notice received from Whisker electronically satisfies any legal requirement that such notice be in writing.
- You bear the sole responsibility of ensuring that your email address on file with Whisker is accurate and current, and notice to you shall be deemed effective upon the sending by Whisker of an email to that address.
- You shall give any notice to Whisker by email to orders@Litter-Robot.com.
- General.
- Entire Agreement. This Agreement constitutes the entire agreement between Whisker and you concerning your use of the App or Websites.
- Partial Invalidity. Should any part of this Agreement be declared invalid, void, or unenforceable by a Court of Competent Jurisdiction, such decision shall not affect the validity of any remaining portion of this Agreement, which shall remain in full force and effect, and the parties acknowledge and agree that they would have executed the remaining portion without including the part so declared by a Court of Competent Jurisdiction to be invalid, void, or unenforceable.
- Amendments. This Agreement may only be modified by a written amendment signed by an authorized executive of Whisker, or by the unilateral amendment of this Agreement by Whisker along with the posting by Whisker of that amended version.
- No Waiver. A waiver by either party of any term or condition of this Agreement, or any breach, in any one instance, will not waive that term or condition or any later breach.
- Assignment. This Agreement and all of your rights and obligations under it will not be assignable or transferable by you without the prior written consent of Whisker. This Agreement will be binding upon and will inure to the benefit of the parties, their successors, and permitted assigns.
- Independent Contractors. You and Whisker are independent contractors, and no agency, partnership, joint venture, or employee-employer relationship is intended or created by this Agreement.
- No Third-Party Beneficiaries. There are no third-party beneficiaries to this Agreement, with the following exceptions: the Company Parties; Whisker's licensors and suppliers (to the extent expressly stated in this Agreement); and to the extent expressly stated herein.
- Headings. The headings in this Agreement are for convenience only, and shall have no legal or contractual effect.
Prop 65 Warning
Prop 65 Warning

WARNING: This product can expose you to chemicals including silica, which are known to the State of California to cause cancer. For more information, visit www.P65Warnings.ca.gov
Accessibility Statement
Whisker is committed to promoting and facilitating the accessibility and usability of its websites, Litter-Robot.com and Litterbox.com, as well as its mobile applications, for everyone. Whisker's goal is to comply with all applicable standards, including WCAG 2.0 AA - the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 up to Level AA. We are proud of both the improvements we have made and those that are in progress to ensure that our digital experiences are accessible to everyone. Whisker continually makes efforts to maintain and increase the accessibility of our websites, mobile applications, and other digital properties, ensuring that persons with disabilities have full and equal enjoyment of our online goods, services, facilities, privileges, advantages, and accommodations.
If, at any time, you experience any difficulty in accessing any part of our websites or mobile applications - or wish to provide feedback on how we can improve your experience - please call us at 1-877-250-7729 or email us at support@whisker.com. Our team will provide you with the information, item, or transaction you seek via an alternate communication method that is accessible to you, consistent with applicable law (for example, through telephone support).
Accessibility Contact Information:
Email: support@whisker.com
Phone: 1-877-250-7729